Schedule a Demo Loomi AI platform Agentic personalization platform

Customer Success Stories

See what's possible with Loomi AI

200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

Browse Case Studies

Read Reviews

Proven by 1,400+ Brands Across Industries

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Global eBusiness

Watch the Case Study

2:09

Daniel Barnes Senior CRM Executive

Watch the Case Study

1:38

Abbie Hodgson Senior CRM Manager

Watch the Case Study

1:23

Michał Wojas Director of E-commerce

Watch the Case Study

2:31

Michael Manson Head of E-Commerce

Watch the Case Study

2:00

Burkhard Henn CMO

Watch the Case Study

1:56

Peter Velits Co-owner

Watch the Case Study

1:00

Nicola Cottrell Head of CRM

Watch the Case Study

2:30

Mara Derakapet Senior Marketing Manager

Watch the Case Study

2:34

Harry Carpenter CRM Executive

Watch the Case Study

2:23

Pete Franco President

Watch the Case Study

2:56

Zephan Hazell eCommerce Manager

Watch the Case Study

1:42

Natasha Ripley CRM Manager

Watch the Case Study

2:39

Joshua Goedhuys Marketing Automation Specialist

Watch the Case Study

2:20

Mike Aspinall Data Activation Manager

Watch the Case Study

1:34

Manu Arjó Head of Product

Watch the Case Study

3:30

Amy R. G. Carr Chief Marketing Officer

Watch the Case Study

3:07

Graham Wilson Director of Digital and Omnichannel

Watch the Case Study

I want to see case studies

Bloomreach Helps MKM Future-Proof Its Business With Composable Commerce

+7.9% Avg. Order Value

Bloomreach Helps MKM Future-Proof Its Business With Composable Commerce

Not only was MKM’s tech stack reaching its end of life, but the company was also highly aware of the issues surrounding its website — from slow load times and costly maintenance protocols to its digital experience being a subpar reflection of its stellar in-person experience. MKM recognized that the industry was changing, and within the n…

Proffsmagasinet Sends Fewer Emails, Generates More Revenue With Bloomreach

Retail & Brands

-33% Emails Sent

Proffsmagasinet Sends Fewer Emails, Generates More Revenue With Bloomreach

Proffsmagasinet faced a challenge that many modern ecommerce companies face — the company had customers coming to their online shop to purchase products, but lacked a deep understanding of those customers. In order to offer the best possible online experience to its customers, Proffsmagasinet needed to have an understanding of the ins and…

Arriva UK Bus Significantly Increases CRM Revenue With Bloomreach

Travel & Transportation

+380% CRM Revenue

Arriva UK Bus Significantly Increases CRM Revenue With Bloomreach

Arriva UK Bus holds itself accountable to providing best-in-class communications while putting customers at the heart of the business. Attaining such a goal is challenging in itself, but doing so without the support of the right marketing technology makes it even more difficult. Arriva UK Bus recognised that its personalized marketing com…

boohooMAN Sees Up to 25x ROI From CDP-Powered SMS Campaigns With Bloomreach

Retail & Brands

5x ROI on SMS Campaigns

boohooMAN Sees Up to 25x ROI From CDP-Powered SMS Campaigns With Bloomreach

While SMS marketing has proven to be a successful marketing tactic, boohooMAN was experiencing some frustrations when it first began sending SMS campaigns to customers. Using the channel mostly as a one-off on big shopping days such as Black Friday, boohooMAN began its journey with SMS campaigns by sending non-personalized messages to uns…

Tatry Mountain Resorts Uses Bloomreach and Voxwise To Drive Customer Engagement

Hospitality & Restaurants

+28% Ski Days per Season

Tatry Mountain Resorts Uses Bloomreach and Voxwise To Drive Customer Engagement

When customers enter a Tatry Mountain Resorts ski liftgate with a Gopass card, a datapoint is tracked for each gate entered. This helps track where skiers exited the lift on top of the mountain and allows TMR to calculate the skied distances based on liftgates located at different points on the mountain. TMR’s challenge? Collecting all of…

bimago Uses AI-Based A/B Testing Alternative to Increase On-Site Conversion Rate 44%

Retail & Brands

+44% conversion rate of subscriptions on a website banner

bimago Uses AI-Based A/B Testing Alternative to Increase On-Site Conversion Rate 44%

As customers’ desires for personalized experiences in digital commerce grow seemingly by the day, marketers across the world rely even more heavily on A/B testing to deliver these experiences. But A/B testing for conversion rate optimization is limited. Only one out of eight tests drives significant change, and only 33% of marketers regul…

How Alshaya Saves Time and Generates Revenue With its Customer Reactivation Program

Retail & Brands

6x Contribution of CRM

How Alshaya Saves Time and Generates Revenue With its Customer Reactivation Program

Time is of the essence for every company in today’s market. But for Abo and his team, when you have 15 brands in six different markets, efficiency is essential. Abo’s team wanted to get away from manual processes so it could reach the incredible volume of customers Alshaya serves on a daily basis. Previously, the team used a combination o…

Canadian Tire Increases Conversions 20+% Across Multiple Brands With Bloomreach

Retail & Brands

+20% Conversions with Atmosphere brand

Canadian Tire Increases Conversions 20+% Across Multiple Brands With Bloomreach

Canadian Tire desired to stay relevant with its customer base and provide the best possible experience for its consumers as they navigated the depths of its vast product catalog. It needed a more efficient way of powering relevant search experiences that would drive online revenue.

STAUFF Digitally Transforms Its Business and Successfully Drives Global KPIs

+120% Website Users

STAUFF Digitally Transforms Its Business and Successfully Drives Global KPIs

STAUFF openly admitted that it had quite a few business challenges to overcome while attempting to rev up its digital transformation initiative. The company was aware that new technology was needed, but they didn’t have an in-house development team, and in turn, had no idea where to begin the nuanced and complex transformation process. As…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

Ready to Get Personal? Let's Talk!

With Loomi AI fueling every campaign with real-time data, you can unlock the next level of customer experience.

Request a Demo