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Engagement platform

(previously Exponea)

Content / Discovery

(previously brX)

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Bloomreach
Bloomreach
  • Products
    Products

    Personalize marketing

    in real-time across email, sms, app, website, and more

    • Email Marketing
    • SMS & Messaging
    • Ads & Retargeting
    • Web Personalization
    • Mobile APP Marketing
    • Marketing Intelligence & AI
    • Omnichannel Orchestration
    • Experiments & A/B testing
    • Plug & Play Use Cases
    • See All Engagement products

    E-commerce search

    and merchandising focused on maximizing revenue

    • Site search
    • Search Intelligence
    • Merchandising
    • Search APIs
    • Product Recommendations
    • SEO
    • Personalized search
    • See All Discovery products

    Build, manage and personalize

    experiences with headless CMS for every commerce platform

    • Headless Content
    • Page Building
    • Site Management
    • Content Personalization
    • See All Content products
  • Data & Integrations
    Data & Integrations
    • Customer Data Engine

      Customer data management, and advanced analytics for omnichannel personalization

    • Real-time Customer Journeys
    • Segments & Audience Builder
    • Integrations

      Explore integrations for Bloomreach products

    • Partner Agencies

      Engage with Bloomreach Partners to Help Create World-Class Customer Experiences

    • Technology Partners

      Enrich customer experiences with these vendor partners

    • Connected Commerce Platforms

      Get value faster, with simpler integration for select commerce platforms

    • Shopify
    • Magento
    • BigCommerce
  • Case Studies
  • Pricing
  • Learn
    Learn

    Resource Library

    Content and resources to help formulate and execute your digital strategy

    All Resources
    Videos
    Blog
    Analyst Reports
    Whitepapers
    Podcasts
    Webinars
    Events
    Analyst Reports
    Whitepapers
    Podcasts
    Webinars
    Events
    See All Library Resources

    Product Resources

    Get the most out of Bloomreach products with these resources

    Documentation
    Assessment Tools
    Integrations
    Plug & Play Library
    Privacy at Bloomreach
    Bloomreach Academy
    Security
    Bloomreach Partners
    Plug & Play Library
    Privacy at Bloomreach
    Bloomreach Academy
    Security
    Bloomreach Partners
    See All Product Resources

    Use Cases

    See Bloomreach in action

    Win Back Campaigns
    Personalized Email Campaigns
    Welcome Series
    Reengagement That Works
    Optimizing Category Pages
    Headless Commerce
    Reengagement That Works
    Optimizing Category Pages
    Headless Commerce
    See All Use Cases
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Download your data

Enter the email address for which you would like to download the data:



At Bloomreach, we are committed to protecting your data and privacy as well as providing you access to the information we process about you.

How can I download my data?

  1. Enter your valid email address for which you would like to download the data and submit your request
  2. You will receive an email from Bloomreach asking to confirm your request for downloading your data
  3. Click on “Confirm” button at the end of the email
  4. Within 30 days you will receive an email from Bloomreach with the attachment containing all your data

What types of data can I download?

It is important to remember that Bloomreach processes data either on its own behalf (a lawyer would say as a controller) or on behalf of its clients (as a processor).

You can download only those data we process as a controller.

You can check out our Privacy Policy for detailed information about the data we collect, process and retain as a controller.

What data does Bloomreach process as a processor?

Please note that you cannot download data that Bloomreach processes as a processor.

Simply speaking, we process data as a processer when someone purchases our services. In this case, we process data not on our own behalf but on behalf of this customer.

Let’s say that our customer is an online shoe retailer who sells shoes through its website www.pinkshoes.com On behalf of this retailer Bloomreach will process certain data about people shopping on www.pinkshoes.com. This data may include, for example, the number of clicks, scrollings, mouse-overs, lengths of visits etc).

Please note that by following the instructions you will NOT download data Bloomreach as a processor processes in connection with your email address.

What should I do if I want to download data which Bloomreach process on behalf of its customer?

You have two options. Firstly, contact our customer directly. Secondly, let us know the name of the customer and its website, and we will pass your request to him/her. However, bear in mind that we cannot guarantee how our customers will treat your request.

How will I receive my data?

You will receive your data via email within 30 days after you have confirmed your request for downloading your data.

Does Bloomreach delete my data after downloading?

No. Downloading your data does not delete it from our servers. If you wish to delete your data you may do so by requesting us to delete your data.

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Products
  • Engagement
    Personalize marketing in real-time across email, sms, app, website, and more
  • Discovery
    E-commerce search and merchandising focused on maximizing revenue
  • Content
    Build, manage, and personalize experiences with headless CMS for every commerce platform
  • Bloomreach Products Powered by aCustomer Data Engine
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