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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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1:00

Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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+59.73% Revenue per Search User

N Brown Uses Bloomreach Across Brand Portfolio 

With nine brands and individual websites, N Brown is one of the most diverse retailers in the United Kingdom. As it is for every online retailer, displaying relevant search results and category information is essential for N Brown. With a previous search provider, the N Brown online merchandising team was forced to publish a lot of rules …

11teamsports Owns Multi-Language Markets with Bloomreach

Outdoor Equipment

11teamsports Owns Multi-Language Markets with Bloomreach

11teamsports, a Bloomreach client for several years, distributes its extensive range of football products to its loyal customers in a number of European countries. Serving multiple markets in parallel under one umbrella means juggling several different communication strategies and processes to effectively communicate with 2.5 million cust…

eve Sleep Goes Live With Bloomreach in 3 Weeks

3 Weeks to get live

eve Sleep Goes Live With Bloomreach in 3 Weeks

In late 2022, Bensons for Beds expanded its brand portfolio by acquiring the IP for eve Sleep, a pioneer of luxury sleep solutions. The challenge for eve immediately after the acquisition was trying to experience similar successes that parent company Bensons for Beds was having with Bloomreach Engagement. That meant creating a new Shopify…

Topdanmark Embraces Digital Transformation With Bloomreach

500 URLs migrated

Topdanmark Embraces Digital Transformation With Bloomreach

Topdanmark faced challenges that many FinServ companies run into, such as cumbersome legacy systems full of customer data and the need to create custom customer elements quickly. When deciding on a new platform to power their digital experience, Topdanmark was determined to find a solution that met three key criteria — continuous developm…

Sur La Table Serves Up Smarter Searchandising With Bloomreach

+11.5% Category Avg. Order Value

Sur La Table Serves Up Smarter Searchandising With Bloomreach

As Sur La Table worked to elevate its ecommerce experience, the team needed a product discovery solution that integrated tightly with Salesforce Commerce Cloud (SFCC), without introducing a complex ecosystem of disconnected point solutions. The brand sought a unified approach that could simplify operations, improve search relevance, and s…

Terno Increased Conversion Rate 27% With Bloomreach and Voxwise

+27% Conversion Rate

Terno Increased Conversion Rate 27% With Bloomreach and Voxwise

Ecommerce personalization is crucial for grocery companies that are trying to retain customers. Personalized experiences can improve customer engagement and satisfaction, which can lead to increased loyalty and repeat purchases. Grocers that are able to provide customized recommendations based on a customer’s past purchases, prefere…

FitFlop Migrates Marketing Automation and ESP Activity to Bloomreach

+10% Inbox Placement

FitFlop Migrates Marketing Automation and ESP Activity to Bloomreach

The challenge that FitFlop faced is a familiar one to many companies in ecommerce — it felt like it needed to make an important change with its tech stack. FitFlop’s previous email service provider (ESP) provided the company with an adequate foundation, but there was a lingering feeling that more could be done to serve a loyal customer ba…

Woolworths’ MILKRUN Powered by Metro Uses Bloomreach To Ensure Fast Grocery Delivery

7weeks Implementation

Woolworths’ MILKRUN Powered by Metro Uses Bloomreach To Ensure Fast Grocery Delivery

MILKRUN Powered by Metro is the new way to get your groceries in Australia. Woolworths is bringing hot food, sushi, flowers, and so much more to customers’ doorsteps all over the country in less than 60 minutes. But just having a home delivery grocery service isn’t enough in today’s digital-first world. Woolworths needed a great platform …

Benefit Cosmetics Increases Revenue per Email by 40% With Personalized Launch Campaign

+50% Click-Through Rate

Benefit Cosmetics Increases Revenue per Email by 40% With Personalized Launch Campaign

Benefit Cosmetics decided to discontinue its previous range of blushes and launch an entirely new range of products: “Blush.” To communicate this opportunity properly, Benefit decided to run an omnichannel campaign with multiple stages: pre-launch, launch, and post-launch. The brand also wanted to make it personalized. Benefit knew it w…

Meet Our Newest Customers

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Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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