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The Mind Behind The Best Minds in Marketing

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Alexander Platzbecker Head of Gloval eBusiness

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Daniel Barnes Senior CRM Executive

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Abbie Hodgson Senior CRM Manager

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Michał Wojas Director of E-commerce

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Michael Manson Head of E-Commerce

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Burkhard Henn CMO

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Peter Velits Co-owner

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Nicola Cottrell Head of CRM

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Mara Derakapet Senior Marketing Manager

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Harry Carpenter CRM Executive

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Pete Franco President

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Zephan Hazell eCommerce Manager

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Natasha Ripley CRM Manager

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Joshua Goedhuys Marketing Automation Specialist

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Mike Aspinall Data Activation Manager

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Manu Arjó Head of Product

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Amy R. G. Carr Chief Marketing Officer

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Graham Wilson Director of Digital and Omnichannel

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O2 Slovakia Builds Better Ad Audiences With Bloomreach

FinTech and Telco

-60% Cost per Page Visit

O2 Slovakia Builds Better Ad Audiences With Bloomreach

O2 Slovakia wanted to optimize their Facebook and Google ad audiences to make sure their digital campaigns were reaching the right users with the right message. To achieve this, they built lookalike audiences within Facebook and Google Ads to target potential customers with acquisition campaigns. But the ability to build sophisticated aud…

Bensons for Beds Increases Ecommerce Sales 41% YoY With Bloomreach Engagement

+41% Ecommerce Sales

Bensons for Beds Increases Ecommerce Sales 41% YoY With Bloomreach Engagement

After changing leadership during the COVID-19 pandemic, Bensons for Beds shifted focus to invest more in digital to match its in-store offers. The company wanted to learn how to use its digital propositions to not only just support in-person shopping, but also use its collected customer data to construct personalized journeys for customer…

Deutsche Telekom Delivers A Personalized Experience To Their Mobile Customers

Deutsche Telekom Delivers A Personalized Experience To Their Mobile Customers

In order to welcome new customers to the Deutsche Telekom system and apps, the team leverages a ‘Telekom Moment’ — immediately after setup, customers receive a welcome message, a permission request, relevant suggestions of Telekom’s & Partner’s apps, and notifications of special services. To deliver the ‘Telekom Moment’ over a variety…

Unisport Upgrades Email Marketing With Mailgun and Bloomreach

Outdoor Equipment

+300% marketing automation revenue

Unisport Upgrades Email Marketing With Mailgun and Bloomreach

Unisport was using email marketing and communications to connect with customers but was missing the ability to segment its audience and take meaningful action with personalized marketing communications to those segments. Not being able to separate subscribers based on their activity level with the brand — active, passive, dormant, etc. — …

How Vitkac Creates Win-Win Experiences With Bloomreach Engagement

How Vitkac Creates Win-Win Experiences With Bloomreach Engagement

Despite its best efforts, Vitkac knew that it had a long way to go to improve the user experience and functionality of its website. The brand’s original website experience was missing relevant links to product pages that typically helped customers connect with the best product for their needs. Vitkac wanted to find a way for users to easi…

EssilorLuxottica Embraces Digital Future With Bloomreach and commercetools

0 Built a digital future with Bloomreach and commercetools

EssilorLuxottica Embraces Digital Future With Bloomreach and commercetools

While EssilorLuxottica might be best known for its 7,000+ brick-and-mortar stores, it is obvious to see that a great digital experience will play a larger role in the company’s success moving forward. This includes both digital commerce and the omnichannel effect of digital strategies influencing in-person sales. EssilorLuxottica conducte…

DFS Uses Bloomreach Engagement’s Automated Welcome Email Series to Increase Revenue Nearly 4%

+4.2% Conversion Rate

DFS Uses Bloomreach Engagement’s Automated Welcome Email Series to Increase Revenue Nearly 4%

As the team at DFS knows full well, the nature of the ecommerce furniture business differs greatly to many other categories. Most customers have a significant average order size and make purchases far less frequently than say, at online grocery stores or online fashion retailers. After all, just how often do you need a new couch or bedroo…

Yves Rocher Upgrades Personalization With Loomi AI-Powered Product Recommendations

Yves Rocher Upgrades Personalization With Loomi AI-Powered Product Recommendations

Yves Rocher’s challenge was not a foreign one to many ecommerce companies — it wanted to provide the most personalized product recommendations it could to both returning customers and first-time visitors with no prior history of interaction with the website or brand. Due to the importance of personalization in B2C marketing today, Yves Ro…

How River Island Enhanced a Great Email Marketing Program With Bloomreach

+30.9% Revenue per Email

How River Island Enhanced a Great Email Marketing Program With Bloomreach

The River Island marketing team was looking for a way to fine tune its email program. Specifically, the team wanted to improve domain reputation and build trust in the brand by offering a good customer communication experience. The team wanted to accomplish these goals while not losing revenue from email. Sending too many emails to inacti…

Meet Our Newest Customers

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Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

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5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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