Your business is unique. Your agents should be too.
Loomi Connect gives your teams a faster way to build AI agents powered by the full power of the Loomi platform — so agents understand your customers, your catalog, and how your business actually runs.
100+
Early access teams building with Loomi Connect
120+
Tools
8+
agent framework — build in the tools your team already uses
The Problem With Generic Agents
Generic agents lack business context
Move beyond generic agents. Build business-aware agents.
A generic agent can answer questions. It cannot understand what makes your customer valuable, why a segment is declining, or what your team should do next. Loomi Connect changes that.
Without Loomi Connect
With Loomi Connect
Agents can talk, but lack your business context
Data lives in Bloomreach — actions still need a human
Every integration is a custom build from scratch
Teams spend more time stitching than building
You can build agents — but making them useful is hard
Agents understand your customers, catalog, and campaigns
Bloomreach intelligence is available wherever agents work
One standardized layer connects your entire commerce stack
Teams move from idea to working agent — faster
Now agents understand, decide, and act
Why Loomi Connect
One layer. Every Bloomreach capability. Any agent you want to build.
Stop wiring agents to raw APIs. Loomi Connect gives you commerce-ready building blocks — so your team can focus on what the agent does, not how it connects.
Real commerce context
Agents get access to customer behavior, product catalog, campaign data, segments, and analytics — the same intelligence that already powers your business.
Build agents faster
Standardized, agent-ready tools replace weeks of custom integration work. Go from concept to working demo without starting from scratch every time.
From insight to action
Agents don’t just surface information — they help your team take the next step. Diagnose, recommend, build audiences, and execute across Bloomreach.
Open to your whole stack
Loomi Connect works with the tools your teams already use — from internal platforms to partner systems. The intelligence stays in Bloomreach. The agent lives anywhere.
What Your Agents Can Do
Build agents tailored to how your business works.
From diagnosing performance to building audiences and optimizing the customer experience — Loomi Connect powers agents that do the work, not just the talking.
01
Know why before anyone has to ask
Agents can diagnose drops in conversion, segment health, search quality, or campaign ROI — surfacing the answer in plain language, without a dashboard deep-dive.
02
Every shopper finds their perfect match
Build agents that use real catalog intelligence to guide customers — understanding multi-step queries, intent signals, and product context your generic assistant never could.
03
Catch at-risk customers before they go quiet
Agents can surface high-value segments, flag churn risk, and recommend the right audience for a campaign — so your team acts on the right signal at the right time.
04
Brief to live. No back-and-forth.
From audience creation to campaign workflows, agents can turn a business objective into an execution plan — reducing the distance between strategy and activation.
05
One agent. Your entire commerce stack.
Agents can orchestrate across loyalty platforms, review systems, payments, and your other commerce tools — composing workflows that no single platform powers alone.
06
Ask anything. Act on the answer.
Business teams can ask questions in natural language and get grounded, actionable answers — no SQL, no dashboards, no waiting for a data team to respond.
The Loomi Connect Ecosystem
Built for everyone who builds on Bloomreach.
Loomi Connect doesn’t just power one team’s agents. It’s the layer that connects customers, agencies, and technology partners into a shared ecosystem — each building agents that reflect their version of commerce.
THE INTELLIGENCE LAYER
Agencies & SI Partners
Strategic and technical partners delivering commerce solutions that drive results.
Implement
Optimize
Scale
Customer Builders
Merchants, marketers, and developers building connected commerce experiences.
Build
Customize
Innovate
Technology Partners
Leading technology providers integrating with Loomi Connect to power the ecosystem.
Your Teams
Customer Builders
Build agents that reflect your unique customers, products, campaigns, and business logic — using the Bloomreach intelligence you’re already generating.
- Agents that know your catalog
- Personalized to your customer segments
- Connected to your workflows and goals
Agency & SI Partners
Commerce Builders
Turn your implementation expertise into reusable agent accelerators. Build once, deploy for every client — and protect your margins as the market shifts to agentic delivery.
- Reusable agent IP across clients
- Faster time to demo and delivery
- Vertical-specific accelerators
Technology Partners
Ecosystem Builders
Become part of the agentic commerce workflow. Connect your platform to Bloomreach intelligence and power joint experiences your customers can’t get anywhere else.
- Loyalty, reviews, payments, and more
- Cross-stack agent orchestration
- Composable commerce workflows
See what your agents can access.
Sign up to get notified about our upcoming live walkthroughs. We will show a live agent demo using Loomi, and map out the right starting point for your team and use case.
Live agent demo built around your product area
Full capability map across Bloomreach products
Your path from first prototype to production
Sign Up For Updates
Tell us about your team and use case. We will notify you when expanded access opens.
Frequently Asked Questions
Yes — Loomi Connect gives AI agents access to your Bloomreach intelligence. The richer your Bloomreach data, the more capable your agents become.
APIs expose records. Loomi Connect exposes intelligence — structured, agent-ready tools designed for how agents reason and act, not how REST requests work.
Loomi Connect uses MCP (Model Context Protocol), so it works with any framework that supports MCP — LangChain, Claude, Cursor, n8n, Databricks, and more.
Read capabilities are live across Customer Data, Product Discovery, Marketing, Analytics, and Engagement. Additional capabilities are on the roadmap. Ask us for the current tool coverage map.
Most early access teams have a working demo within a single sprint. We provide starter tooling, documentation, and a solutions engineer to accelerate your first build.