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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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I want to see case studies

Yves Rocher Upgrades Personalization With Loomi AI-Powered Product Recommendations

Retail & Brands

Yves Rocher Upgrades Personalization With Loomi AI-Powered Product Recommendations

Yves Rocher’s challenge was not a foreign one to many ecommerce companies — it wanted to provide the most personalized product recommendations it could to both returning customers and first-time visitors with no prior history of interaction with the website or brand. Due to the importance of personalization in B2C marketing today, Yves Ro…

How River Island Enhanced a Great Email Marketing Program With Bloomreach

Retail & Brands

+30.9% Revenue per Email

How River Island Enhanced a Great Email Marketing Program With Bloomreach

The River Island marketing team was looking for a way to fine tune its email program. Specifically, the team wanted to improve domain reputation and build trust in the brand by offering a good customer communication experience. The team wanted to accomplish these goals while not losing revenue from email. Sending too many emails to inacti…

Whisker Optimizes Customer Journeys With Bloomreach’s Multivariate Testing and Experiments

Retail & Brands

+107% Conversion Rate

Whisker Optimizes Customer Journeys With Bloomreach’s Multivariate Testing and Experiments

Whisker’s challenge was a familiar one for many digital commerce companies: creating a consistent and impressionable marketing message that guides users all the way through the customer journey, from awareness to satisfied purchase. To craft a personalized experience for its customers, Whisker needed to connect its marketing channels and …

Rapha Racing Sees +31% Purchase Events from Facebook Ads With Bloomreach’s Conversions API

Retail & Brands

+31% Purchase Events

Rapha Racing Sees +31% Purchase Events from Facebook Ads With Bloomreach’s Conversions API

The rising costs of paid advertising are a serious issue in today’s market. And what many companies like Rapha Racing have realized is that third-party cookie limitations play a part in that. Not only do ad networks (e.g. Facebook Ads) get less data to use for optimization, the number of conversions in the reporting user interface has als…

Notino Expands Its Omnichannel Strategy With Bloomreach

Retail & Brands

+63% Total Conversions

Notino Expands Its Omnichannel Strategy With Bloomreach

With so many different customers and such a large variety of products, Notino recognized the importance of personalizing their marketing efforts. Weaving together multiple touchpoints with the insights gained from each customer’s interaction was a top priority for the company, and bringing all their valuable data together in one place was…

Wojas Mitigates Ad Blocking and Personalizes Campaigns With Bloomreach and Vecton

Retail & Brands

+19% Revenue per Email

Wojas Mitigates Ad Blocking and Personalizes Campaigns With Bloomreach and Vecton

Understanding shoppers on an individual level and using relevant data to personalize customer experiences was paramount for Wojas. But the amount of internet users who use an ad blocking tool made these goals difficult to achieve. In addition to hiding ads, ad blockers disable known tracking scripts like Google Analytics or Facebook Pixel…

4Home Achieves 800% ROAS Increase With Bloomreach

Home & Furniture

8x ROAS (return on advertising spend)

4Home Achieves 800% ROAS Increase With Bloomreach

4Home set a goal for itself of furthering its brand reach and expanding business into new markets. Accomplishing this goal involved improving its performance with Facebook Ads. There is currently a lot of noise surrounding Facebook Ads in the market. Many businesses are seeing a significant reduction in results from Facebook Ads campaigns…

Retail & Brands

+59.73% Revenue per Search User

N Brown Uses Bloomreach Across Brand Portfolio 

With nine brands and individual websites, N Brown is one of the most diverse retailers in the United Kingdom. As it is for every online retailer, displaying relevant search results and category information is essential for N Brown. With a previous search provider, the N Brown online merchandising team was forced to publish a lot of rules …

11teamsports Owns Multi-Language Markets with Bloomreach

Retail & Brands

11teamsports Owns Multi-Language Markets with Bloomreach

11teamsports, a Bloomreach client for several years, distributes its extensive range of football products to its loyal customers in a number of European countries. Serving multiple markets in parallel under one umbrella means juggling several different communication strategies and processes to effectively communicate with 2.5 million cust…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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