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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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total revenue uplift

increase in revenue per visitor

Hobbycraft Adapts to Shifting Search Behavior With Search+

Plus1 Saves 10 Hours Weekly With Bloomreach and Snowflake

Motorpoint Boosts Email Efficiency by 40% Per Week With Bloomreach

revenue per email

of total email revenue

Revolution Beauty Unlocks Campaign Velocity and Revenue With Loomi Marketing Agent

Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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1:00

Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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Wickes Continues To Build On Its Search Foundation With Bloomreach

As search became an increasingly important entry point for Wickes’ customers, expectations around relevance and speed continued to grow, particularly for high-intent users searching with specific product requirements. While Wickes already had a strong search foundation in place, evolving customer behavior introduced new complexity. Custo…

Travel and Hospitality

3x increase in email open rates

Travelpass Group Builds Lasting Customer Relationships With Bloomreach

High-intent, time-sensitive travelers have traditionally been Travelpass Group’s most engaged audience. But as acquisition costs rose and the company’s brand portfolio grew, Travelpass Group wanted to transform these transactional relationships into lasting customer connections. Focusing on its Nitecrawler brand, Travelpass Group ai…

Travel and Hospitality

12% increase in revenue

Cooltra Turns Every Ride Into Smart, Sustainable Engagement With Bloomreach

Operating across six countries and serving daily commuters, tourists, and occasional riders, Cooltra needed a smarter way to understand user behavior and deliver timely, relevant communication at scale. But fragmented data made it difficult for the brand to truly know its audience, react to real-time needs, and deliver the right message …

New York Pizza Boosts Email Click-Through Rate by 30% With Loomi AI

+30% increase in email click-through rate

New York Pizza Boosts Email Click-Through Rate by 30% With Loomi AI

New York Pizza wanted to build deeply personalized, cross-channel customer experiences to drive repeat orders and loyalty. But its existing tools made that nearly impossible without IT getting involved in every step. The brand faced several key challenges: Disconnected tools with poor usability. The previous tech stack wasn’t built to w…

70% lift in ROAS

GRUBE Unlocks Real-Time Engagement and Boosts ROAS by 70% With Loomi AI

With thousands of products and a diverse, specialized customer base, relevance wasn’t a nice-to-have for GRUBE — it was essential. But siloed data and static segments made marketing campaigns too generic to speak to any audience meaningfully. Broad audiences couldn’t address specific needs — A hunter receiving forestry conten…

Increased repeat purchase rate

Tamaris Increases Repeat Purchase Rate With AI-Powered Segmentation

Tamaris had successfully launched a digital sales strategy, but increasing purchase frequency among existing customers remained a key challenge. Without a unified view of customer behavior across channels and touchpoints, the brand couldn’t identify why customers disengaged or how to bring them back. Fragmented customer data across …

+103% higher conversion rate

Medichecks Reactivates Lapsed Customers With Bloomreach and Shopify

With customer lifetime value a focal point in its business strategy, Medichecks wanted to reconnect with customers who hadn’t purchased in over a year — a segment with varied channel preferences and purchase journeys, making it harder to effectively reengage them through retention-focused email campaigns alone. The brand needed a smarter…

5.45% total revenue uplift

Hobbycraft Adapts to Shifting Search Behavior With Search+

As Hobbycraft doubled down its approach to product discovery, the well-loved UK brand recognized that shifting shopper behavior was creating both a challenge and an opportunity for its digital merchandising strategy. With long-tail, intent-rich queries up 10%, Hobbycraft saw an opportunity to better serve these high-intent shoppers while…

Outdoor Equipment

+71% increase in ROAS

Arena Turns Real-Time Insights Into 71% ROAS Lift With Loomi AI

Arena recognized that more efficient, targeted marketing efforts were a real opportunity for business growth, but faced significant challenges with its previous marketing platform. Wasted budget on unknown audiences — campaigns targeted broad segments, burning budget on users unlikely to convert. Out-of-sync paid channels — Google and M…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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