38.14% click-to-open rate
VGH Versicherungen Achieves 38% Click-to-Open Rate With Digital-First Policy Transitions
VGH needed to modernize how it communicated with policyholders across four separate insurance brands while reducing reliance on in-person transactions. With a complex distribution network spanning agents, savings banks, and digital channels, customer data lived in silos — making personalized, timely communication nearly impossible.
Manual…