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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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1:00

Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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Thirdlove Builds Millions of Personalized Experiences With Bloomreach and IM Digital

5 unique customer archetypes

Thirdlove Builds Millions of Personalized Experiences With Bloomreach and IM Digital

For a brand centered on finding the right fit, one-size-fits-all marketing simply wasn’t an option for Thirdlove. The company needed a scalable way to deliver shopping journeys that were always relevant — if a customer’s size or shopping preferences changed over time, their experience needed to reflect those changes instantly. To build th…

ASKO – NÁBYTEK Boosts Revenue by 200% in 16 Months With Bloomreach and ePace

3x new contacts collected

ASKO – NÁBYTEK Boosts Revenue by 200% in 16 Months With Bloomreach and ePace

ASKO – NÁBYTEK wanted to drive revenue growth and lead acquisition by transforming its CRM from a basic loyalty program into a data-driven customer engagement engine. However, the brand encountered several issues: Scattered customer data led to missed opportunities. Data from retail stores, ecommerce, and other systems existed in …

Be Lenka Generates €2.5M With a Bloomreach Weblayer Campaign

+160% Subscribers daily

Be Lenka Generates €2.5M With a Bloomreach Weblayer Campaign

As a rapidly growing brand, Be Lenka wanted to provide all its customers with experiences as tailored and high-quality as its products. But the brand faced some challenges: Integration wasn’t easy. Be Lenka was using a custom-made web solution, which made it more difficult to integrate a new solution. Lack of resources meant potential …

Toolstation Unlocks Revenue Opportunities With AI-Powered Personalization

Thousands Personalized variants

Toolstation Unlocks Revenue Opportunities With AI-Powered Personalization

Toolstation’s rapid growth created an opportunity to optimize marketing effectiveness and customer loyalty across their diverse base of tradespeople and DIY enthusiasts. Without deeper customer insights, they were missing significant revenue opportunities. Generic marketing approach = missed personalization opportunities. One-size-…

Miele Cuts Customer Service Calls and Drives Revenue Growth With Bloomreach

10h saved per month

Miele Cuts Customer Service Calls and Drives Revenue Growth With Bloomreach

Miele wanted to provide customer experiences that matched the premium feel of its products. However, it was held back by several key challenges: Manual data exports took up time. In order to gather customer data for their campaigns, the team had to perform manual data exports, which took up hours of precious time each month. Disconnecte…

Fairphone Powers Its Sustainable Marketing Strategy With Bloomreach

Fairphone Powers Its Sustainable Marketing Strategy With Bloomreach

Fairphone has successfully impacted every stage of electronics production — from initial design and manufacturing to the complete product lifecycle — creating a business model that prioritizes ethics and sustainability above all else. As Fairphone continued to expand its reach and impact, the company sought to enhance several aspects of t…

Outdoor Retailer Regatta Personalizes On-Site Shopping at Scale

Outdoor Equipment

+4.04% revenue per visitor

Outdoor Retailer Regatta Personalizes On-Site Shopping at Scale

With a catalog of over 4,000 products, Regatta understands that no two shoppers are alike — and that personalization is key to helping customers find the products they’re looking for as they shop their site. But to create individualized shopping experiences at the speed and scale required, Regatta needed a solution that brought all of it…

Bensons for Beds Personalizes Every Touchpoint With Bloomreach

Bensons for Beds Personalizes Every Touchpoint With Bloomreach

Bensons for Beds needed a tool that would allow them to capture data for customers who had both been in their stores or on their website at various different points of their buying journey. To get there, they had to overcome key roadblocks: Offline and online data = disconnected journeys. Customers often engaged with both stores and digi…

Desigual Personalizes Global Campaigns at Scale With Bloomreach

Desigual Personalizes Global Campaigns at Scale With Bloomreach

As Desigual’s business grew on a global scale and online channels became a top priority, the brand recognized the need for a more unified approach to its marketing efforts. With over 100 markets and a goal to send several communications to each customer per week, the team faced growing demands for personalization, scale, and speed — but n…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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