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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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1:00

Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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Veke Increases Automated Campaign Revenue by 58% With Behavior-Based Marketing Automation

58% increase in revenue from automated campaigns

Veke Increases Automated Campaign Revenue by 58% With Behavior-Based Marketing Automation

Veke wanted to expand its newsletter program and automate key marketing processes to fuel growth, but its existing platform couldn’t support these ambitions. The company needed a way to understand customer behavior at a deeper level and make data-driven decisions that would directly impact revenue. The problem stack: One-size-fits-…

Smart Lock Leader Nuki Elevates Loyalty With Bloomreach and Antavo

22% increase in Nuki Club members

Smart Lock Leader Nuki Elevates Loyalty With Bloomreach and Antavo

With a strong community of users, Nuki recognized the importance of building long-lasting relationships with its customers. But disconnected data sources and a diverse, cross-channel customer journey made this a difficult task. The brand sells its products across multiple channels — from marketplaces like Amazon to its own website — and …

Fairphone’s Spare Parts Campaign Delivers More Than 33% Revenue Uplift

33.5% more revenue

Fairphone’s Spare Parts Campaign Delivers More Than 33% Revenue Uplift

Fairphone needed to prevent customer churn after launching a new flagship model, The Fairphone (Gen. 6), while staying true to its sustainability mission: the most sustainable phone is the one you already own. Post-launch anxiety = potential device abandonment. Fairphone 3, 4, and 5 users worried their devices were obsolete after the Fai…

Kiwi.com Boosts Revenue and Drives Loyalty With Bloomreach

Travel and Hospitality

30hours time saved per week

Kiwi.com Boosts Revenue and Drives Loyalty With Bloomreach

In the highly competitive travel industry, maintaining customer loyalty is one of Kiwi.com’s most pressing challenges. The brand knew that building strong, meaningful relationships with travelers was the key to long-term success, and that understanding every customer’s unique needs was essential for ongoing engagement. To make sure that i…

Revolution Beauty Unlocks Campaign Velocity and Revenue With Loomi Marketing Agent

5x revenue per email

Revolution Beauty Unlocks Campaign Velocity and Revenue With Loomi Marketing Agent

With a constantly evolving product lineup and a strong social presence, Revolution Beauty needed its campaigns to be as dynamic as its brand. However, the team lacked the resources to do everything they wanted to, often having to choose between speed, testing, and creativity. The team was often running into limited time to create and lau…

From Concept to Campaign in 15 Minutes: Sideshow’s Success With Bloomreach

From Concept to Campaign in 15 Minutes: Sideshow’s Success With Bloomreach

With a lean marketing team, an audience of diverse, dedicated fandoms, and dozens of product drops every month, Sideshow needed to deliver marketing campaigns that were fast, relevant, and effortless to execute. But demanding campaign-building processes were slowing things down. Each launch required new content, audience segmentation, and…

How Crafter’s Companion Streamlined Email Marketing With Bloomreach in Under 4 Weeks

99.94% weighted average email delivery rate

How Crafter’s Companion Streamlined Email Marketing With Bloomreach in Under 4 Weeks

Over the past 16 years, Crafter’s Companion has built an extremely loyal customer base via TV shopping channels and its own Crafter’s TV. Many customers spend hours watching tutorials and crafting sessions, fostering a community that feels more like a fan base. However, Crafter’s Companion found that it was facing some challenges with it…

11teamsports Drives 35% Higher AOV Through Loomi AI-Powered Loyalty Program

+35% higher AOV

11teamsports Drives 35% Higher AOV Through Loomi AI-Powered Loyalty Program

11teamsports needed to launch a scalable loyalty program that would drive repeat purchases and increase customer lifetime value across multiple countries and brands. No loyalty program infrastructure = missed retention opportunities. Without a membership program, 11teamsports had no systematic way to reward repeat customers or incentiviz…

Bluebell Group Delivers Next-Level Personalization With Bloomreach + Shopify

2% of total ecommerce sales

Bluebell Group Delivers Next-Level Personalization With Bloomreach + Shopify

Because of its large and diverse portfolio of brand partners, Bluebell Group knew that personalization would be key to helping these brands successfully launch in Asian markets. However, Bluebell Group’s previous solution led to several challenges: Disconnected customer data. Without a unified view of customer and product data, the tea…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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