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200+

Case studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, iGaming, travel and hospitality, and more

$400B

Revenue impacted

— the equivalent of 25% of all online shopping experiences in the US and UK

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The Mind Behind the Best Minds in Marketing

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Alexander Platzbecker Head of Global eBusiness

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Daniel Barnes Senior CRM Executive

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Abbie Hodgson Senior CRM Manager

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Michał Wojas Director of E-commerce

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Michael Manson Head of E-Commerce

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Burkhard Henn CMO

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Peter Velits Co-owner

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Nicola Cottrell Head of CRM

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Mara Derakapet Senior Marketing Manager

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Harry Carpenter CRM Executive

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Pete Franco President

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Zephan Hazell eCommerce Manager

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Natasha Ripley CRM Manager

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Joshua Goedhuys Marketing Automation Specialist

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Mike Aspinall Data Activation Manager

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Manu Arjó Head of Product

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Amy R. G. Carr Chief Marketing Officer

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Graham Wilson Director of Digital and Omnichannel

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JD Sports Drives Global Personalization at Scale With Bloomreach

Retail & Brands

+65% conversion rate

JD Sports Drives Global Personalization at Scale With Bloomreach

As a fast-moving, global retailer, JD Sports needed a dynamic customer engagement strategy to evolve alongside its business growth. With multiple markets, channels, and customer segments to manage, the brand wanted to scale personalization without increasing complexity. But existing tools made it difficult to unify data, coordinate omnich…

etabletka Scales Personalized Customer Engagement With Loomi AI and ePace

Retail & Brands

+73% increase in click-to-open rate

etabletka Scales Personalized Customer Engagement With Loomi AI and ePace

Customers depend on etabletka.sk for timely access to critical health products — making trust, speed, and reliability central to the brand’s success. As the company scaled, it became clear that its marketing technology needed to evolve alongside its growth. But its previous tech stack suffered from disconnected data sources — customer inf…

Flaschenpost Recovers Lost Revenue With Automated Cart Recovery Campaign

Food and Beverage

42% conversion rate

Flaschenpost Recovers Lost Revenue With Automated Cart Recovery Campaign

Flaschenpost.ch lost sales potential due to abandoned purchases in its web shop. Customers who were ready to buy added wines to their shopping carts but left the checkout before completing their purchases — a critical pain point for an ecommerce model that relies on convenience, inspiration, and repeat purchases. Every abandoned shopping…

musicMagpie Scales Data-Driven Retention with Bloomreach

Retail & Brands

20% lift in revenue

musicMagpie Scales Data-Driven Retention with Bloomreach

musicMagpie’s data-driven business model depends on accurate customer insights. However, as browser restrictions on third-party cookies increased, the company anticipated significant challenges. Historically, marketers relied on pixels and browser trackers to measure conversions and understand customer behavior. With browsers introducing …

DUSK Generates Over £1 Million in Additional Revenue in Six Months With Bloomreach

Home & Furniture

Over £1Million revenue generated in six months

DUSK Generates Over £1 Million in Additional Revenue in Six Months With Bloomreach

With a growth-focused business strategy and expanding product catalog, DUSK needed a marketing platform that could keep pace with its ambitions. But the limits of its previous email marketing provider made this difficult — data attribution, impactful reporting, and campaign automation was a real challenge, making relevant, timely campaign…

Plus1 Saves 10 Hours Weekly With Bloomreach and Snowflake

Financial Services

10hours per week saved

Plus1 Saves 10 Hours Weekly With Bloomreach and Snowflake

Plus1 needed to scale personalized lending communications in a highly competitive market where acquisition costs were rising, regulations were tightening, and customers expected transparent, timely engagement. Plus1’s marketing operations faced critical bottlenecks: Limited customer data depth = missed automation opportunities. A previou…

Krombacher Boosts Loyalty Base by 100% With Loomi AI

Food and Beverage

Krombacher Boosts Loyalty Base by 100% With Loomi AI

Krombacher needed to scale its loyalty program and deepen customer relationships in an increasingly digital market. But a fragmented tech stack was preventing the German brewer from creating the personalized experiences modern consumers expect. The problem stack: Siloed systems = fragmented customer view. One tool for CRM data and one ma…

Newcastle United Connects Fans Worldwide

Sporting Organizations

40% reduced campaign build time with Bloomreach

Newcastle United Connects Fans Worldwide

In the fast-paced environment of modern football, Newcastle United wanted to create the most meaningful relationships with its fans. Tailoring communications for all its supporters — from matchday ticket buyers and retail customers to international fans — was a top priority, prompting the club to look for a platform that could scale with …

VGH Versicherungen Achieves 38% Click-to-Open Rate With Digital-First Policy Transitions

Financial Services

38.14% click-to-open rate

VGH Versicherungen Achieves 38% Click-to-Open Rate With Digital-First Policy Transitions

VGH needed to modernize how it communicated with policyholders across four separate insurance brands while reducing reliance on in-person transactions. With a complex distribution network spanning agents, savings banks, and digital channels, customer data lived in silos — making personalized, timely communication nearly impossible. Manual…

Meet Our Newest Customers

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Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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