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Customer Success Stories

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200+

Case studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, iGaming, travel and hospitality, and more

$400B

Revenue impacted

— the equivalent of 25% of all online shopping experiences in the US and UK

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Proven by 1,400+ Brands Across Industries

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The Mind Behind the Best Minds in Marketing

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Alexander Platzbecker Head of Global eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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Abbie Hodgson Senior CRM Manager

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Michał Wojas Director of E-commerce

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Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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Nicola Cottrell Head of CRM

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Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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Mike Aspinall Data Activation Manager

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Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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Patrick Morin Increases RPV by 8% With Bloomreach

Home & Furniture

Retail & Brands

25% increase in search-driven conversions

Patrick Morin Increases RPV by 8% With Bloomreach

With a wide range of products and a customer base that spans different age groups, languages, and shopping preferences, Patrick Morin recognized that its on-site experience needed to be both accurate and intuitive to keep pace with the expectations of shoppers. The brand also had to balance operational efficiency with the ability to deliv…

Veke Increases Automated Campaign Revenue by 58% With Behavior-Based Marketing Automation

Home & Furniture

Retail & Brands

58% increase in revenue from automated campaigns

Veke Increases Automated Campaign Revenue by 58% With Behavior-Based Marketing Automation

Veke wanted to expand its newsletter program and automate key marketing processes to fuel growth, but its existing platform couldn’t support these ambitions. The company needed a way to understand customer behavior at a deeper level and make data-driven decisions that would directly impact revenue. The problem stack: One-size-fits-…

Smart Lock Leader Nuki Elevates Loyalty With Bloomreach and Antavo

Home & Furniture

Retail & Brands

22% increase in Nuki Club members

Smart Lock Leader Nuki Elevates Loyalty With Bloomreach and Antavo

With a strong community of users, Nuki recognized the importance of building long-lasting relationships with its customers. But disconnected data sources and a diverse, cross-channel customer journey made this a difficult task. The brand sells its products across multiple channels — from marketplaces like Amazon to its own website — and …

Fairphone’s Spare Parts Campaign Delivers More Than 33% Revenue Uplift

Retail & Brands

33.5% more revenue

Fairphone’s Spare Parts Campaign Delivers More Than 33% Revenue Uplift

Fairphone needed to prevent customer churn after launching a new flagship model, The Fairphone (Gen. 6), while staying true to its sustainability mission: the most sustainable phone is the one you already own. Post-launch anxiety = potential device abandonment. Fairphone 3, 4, and 5 users worried their devices were obsolete after the Fai…

Kiwi.com Boosts Revenue and Drives Loyalty With Bloomreach

Travel & Transportation

30hours time saved per week

Kiwi.com Boosts Revenue and Drives Loyalty With Bloomreach

In the highly competitive travel industry, maintaining customer loyalty is one of Kiwi.com’s most pressing challenges. The brand knew that building strong, meaningful relationships with travelers was the key to long-term success, and that understanding every customer’s unique needs was essential for ongoing engagement. To make sure that i…

Revolution Beauty Unlocks Campaign Velocity and Revenue With Loomi Marketing Agent

Retail & Brands

5x revenue per email

Revolution Beauty Unlocks Campaign Velocity and Revenue With Loomi Marketing Agent

With a constantly evolving product lineup and a strong social presence, Revolution Beauty needed its campaigns to be as dynamic as its brand. However, the team lacked the resources to do everything they wanted to, often having to choose between speed, testing, and creativity. The team was often running into limited time to create and lau…

From Concept to Campaign in 15 Minutes: Sideshow’s Success With Bloomreach

Retail & Brands

From Concept to Campaign in 15 Minutes: Sideshow’s Success With Bloomreach

With a lean marketing team, an audience of diverse, dedicated fandoms, and dozens of product drops every month, Sideshow needed to deliver marketing campaigns that were fast, relevant, and effortless to execute. But demanding campaign-building processes were slowing things down. Each launch required new content, audience segmentation, and…

How Crafter’s Companion Streamlined Email Marketing With Bloomreach in Under 4 Weeks

Home & Furniture

Retail & Brands

99.94% weighted average email delivery rate

How Crafter’s Companion Streamlined Email Marketing With Bloomreach in Under 4 Weeks

Over the past 16 years, Crafter’s Companion has built an extremely loyal customer base via TV shopping channels and its own Crafter’s TV. Many customers spend hours watching tutorials and crafting sessions, fostering a community that feels more like a fan base. However, Crafter’s Companion found that it was facing some challenges with it…

11teamsports Drives 35% Higher AOV Through Loomi AI-Powered Loyalty Program

Retail & Brands

+35% higher AOV

11teamsports Drives 35% Higher AOV Through Loomi AI-Powered Loyalty Program

11teamsports needed to launch a scalable loyalty program that would drive repeat purchases and increase customer lifetime value across multiple countries and brands. No loyalty program infrastructure = missed retention opportunities. Without a membership program, 11teamsports had no systematic way to reward repeat customers or incentiviz…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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