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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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1:00

Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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I want to see case studies

Pollard Banknote Builds Real-Time Customer Journeys With Bloomreach

1.15M total ticket values

Pollard Banknote Builds Real-Time Customer Journeys With Bloomreach

Pollard Banknote knew it needed to be a market leader in the digital space to provide innovative engagement strategies and elevated player experiences for its lottery clients. In particular, it needed the capabilities to identify active players and create customer journeys that adapt to meet their needs. The company wanted a best-in-clas…

TeamSport Powers Data-Driven Email Campaigns With Bloomreach

Travel and Hospitality

50/ month Email Campaigns Delivered

TeamSport Powers Data-Driven Email Campaigns With Bloomreach

TeamSport knew that harnessing its customer data was the key to building long-lasting relationships with its customers, but organizing and activating this data was a challenge with its previous marketing technology. These data issues made it hard to build engaging and effective marketing campaigns. Without organized and up-to-date data f…

Adlibris Orchestrates Personalized Omnichannel Campaigns With Bloomreach

200% Average ROI

Adlibris Orchestrates Personalized Omnichannel Campaigns With Bloomreach

With a primary focus on ecommerce, Adlibris recognized the need to orchestrate personalized experiences for its customers. Knowing its audience on an individual level and building marketing campaigns to meet their needs was a priority for the brand, which is why Adlibris sought out a marketing technology that could consolidate, activate, …

MandM Unifies Customer Data and Personalizes the On-Site Experience With Bloomreach

+5% conversion rates

MandM Unifies Customer Data and Personalizes the On-Site Experience With Bloomreach

MandM was looking for a marketing solution that could help the brand put its customers at the center of its marketing strategy. MandM recognized how crucial real-time data was to understand its customers and build relevant touchpoints for their shopping journeys, but disconnected channels and siloed data was a real challenge. A platform …

SpokojenýPes.cz’s Personalized Email Campaign With Bloomreach and Acomware Brings Massive ROI

349% ROI on Campaign

SpokojenýPes.cz’s Personalized Email Campaign With Bloomreach and Acomware Brings Massive ROI

Spokojený pes cherishes its clients as much as they do their pets. That’s why the company wanted to launch a personalized email campaign that would help customers feel that love and increase loyalty. The primary goals of the campaign were to reward the most loyal customers, boost sales and revenue, and test a provocative approach in com…

Wolseley Uses Bloomreach To Elevate B2B Product Search for Higher RPV

+25% Avg. Order Value

Wolseley Uses Bloomreach To Elevate B2B Product Search for Higher RPV

Despite its strong offline success, Wolseley encountered significant challenges as it worked to transform its digital product discovery experience online. Operating across the UK and Ireland with a massive catalog of 500,000 products — including 300,000 available online — Wolseley struggled to deliver accurate, segment-specific search res…

wagamama Crafts Personalized Campaigns To Build Customer Loyalty With Bloomreach

Travel and Hospitality

65% Email Open Rate

wagamama Crafts Personalized Campaigns To Build Customer Loyalty With Bloomreach

Customer retention is a key focus for wagamama. To help foster customer loyalty and create ongoing customer relationships, the brand recognized the need to engage its customers with personalized campaigns across multiple channels. But to achieve truly personalized customer communications, wagamama needed to connect its audience’s in-rest…

Voyo Croatia Gets 500% Initial ROI on Bloomreach

FinTech and Telco

58.7% Open Rate

Voyo Croatia Gets 500% Initial ROI on Bloomreach

There’s nothing more frustrating as a marketer than knowing exactly what you want to do but not having the technology or support in place to make that idea a reality. The gap between vision and execution can be daunting and can lead to missed opportunities, stagnant growth, and unnecessary stress. Voyo Croatia found itself facing several …

Mayborn Group’s Black Friday SMS Campaign Brings Massive ROI

9.8% Conversion Rate

Mayborn Group’s Black Friday SMS Campaign Brings Massive ROI

Trying out a new marketing channel is never easy. The essence of marketing innovation lies in exploring new ways to connect with customers and how to adapt these strategies on the fly in real time. For the Mayborn Group, that new channel was SMS marketing. Using SMS messages to complement a personalized email marketing strategy would hel…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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