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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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1:00

Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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VR’s Success With Email Marketing and Bloomreach Helps Optimize the Customer Experience

Travel and Hospitality

+20% Email Open Rate

VR’s Success With Email Marketing and Bloomreach Helps Optimize the Customer Experience

Because of its business model and market position, VR is in a unique position. VR is the only major company in Finland that offers passenger train service — with both short-haul and long-haul journeys — on a daily basis. That means the company can focus its attention and budget on optimizing the customer experience. With private cars and …

Popeyes UK Drives 3x Repeat Visits by Capturing 20% of Offline Data With Bloomreach

Food and Beverage

+20% Purchase Data

Popeyes UK Drives 3x Repeat Visits by Capturing 20% of Offline Data With Bloomreach

Popeyes UK saw loyalty as more than just rewards — the brand saw it as a growth engine. However, its systems weren’t ready to unlock their full potential. No kiosk data = invisible majority. About 75% of orders happen through kiosks, but Popeyes had no way to identify who those customers were, making personalized follow-up impossible. D…

Visual Comfort & Co. Reaches the Next Level With Bloomreach

Visual Comfort & Co. Reaches the Next Level With Bloomreach

Visual Comfort needed to transform its customer engagement strategy to serve three vastly different customer segments while improving attribution across online and offline channels. The company was struggling with its previous platform’s limitations and basic email marketing approach. Batch and blast email strategy = Poor customer …

How Living Spaces Caters to All Lifestyles With Bloomreach

How Living Spaces Caters to All Lifestyles With Bloomreach

Living Spaces wanted to be the perfect shopping destination for every customer across multiple design styles, but operating in data silos was severely limiting its personalization capabilities. Specifically: Fragmented customer data = inconsistent messaging across channels. Customer data was scattered across website, email, and SMS plat…

Loopia Group Boosts Workflow Efficiency by 50% With Bloomreach

+50% increase in workflow efficiency

Loopia Group Boosts Workflow Efficiency by 50% With Bloomreach

Loopia Group set out to enhance customer interactions and improve communication with their existing customers. These goals were critical to delivering seamless experiences and building stronger relationships. However, they faced several challenges: Fragmented tools = inefficiency: Managing multiple tools across teams created silos, waste…

How Allwyn Uses Bloomreach To Deliver Successful Omnichannel Campaigns

2 Legacy systems replaced

How Allwyn Uses Bloomreach To Deliver Successful Omnichannel Campaigns

“We wanted to unify our tools and get serious about personalization.” The team had three strategic priorities: leverage existing integrations, go all-in on one-to-one personalization, and better engage mobile app users with richer experiences. Doing all that while scaling communication across 11 channels was the next big leap. Di…

How Oliver Bonas Uses Bloomreach to Make Their Campaigns Soar

How Oliver Bonas Uses Bloomreach to Make Their Campaigns Soar

Oliver Bonas was looking to obtain a “single customer view” (SCV). Essentially, it wanted an extensive database of customer profiles, complete with purchase history, site activity, and product recommendations. To hit its targeted goals, Oliver Bonas needed a database that was scalable, flexible, and updatable in real time in order to crea…

How WildTangent Used Bloomreach to 9x Voucher Redemption Rate

9x Voucher code redemption rate

How WildTangent Used Bloomreach to 9x Voucher Redemption Rate

WildTangent, a Bloomreach customer since late 2018, set out to give gamers a chance to play several PC games for free during the challenges of 2020. With a creative campaign idea and the marketing automation capabilities of Loomi AI, our agentic personalization platform, the brand brought its goals to life.

RoadLords Uses Bloomreach to Drive Mobile User Engagement

Travel and Hospitality

+11% RoadLords’ users that engaged in an NPS campaign thanks to Loomi AI-powered in-app messages

RoadLords Uses Bloomreach to Drive Mobile User Engagement

After successfully acquiring users through paid ads and referral campaigns, RoadLords needed a solution to engage them within its native app environment. Strictly mobile only, RoadLords was already using Bloomreach’s agentic personalization platform, Loomi AI, for its mobile marketing capabilities to serve customers. That included u…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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