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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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total revenue uplift

increase in revenue per visitor

Hobbycraft Adapts to Shifting Search Behavior With Search+

Plus1 Saves 10 Hours Weekly With Bloomreach and Snowflake

Motorpoint Boosts Email Efficiency by 40% Per Week With Bloomreach

revenue per email

of total email revenue

Revolution Beauty Unlocks Campaign Velocity and Revenue With Loomi Marketing Agent

Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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1:00

Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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I want to see case studies

Outdoor Equipment

+71% increase in ROAS

Arena Turns Real-Time Insights Into 71% ROAS Lift With Loomi AI

Arena recognized that more efficient, targeted marketing efforts were a real opportunity for business growth, but faced significant challenges with its previous marketing platform. Wasted budget on unknown audiences — campaigns targeted broad segments, burning budget on users unlikely to convert. Out-of-sync paid channels — Google and M…

+65% conversion rate

JD Sports Drives Global Personalization at Scale With Bloomreach

As a fast-moving, global retailer, JD Sports needed a dynamic customer engagement strategy to evolve alongside its business growth. With multiple markets, channels, and customer segments to manage, the brand wanted to scale personalization without increasing complexity. But existing tools made it difficult to unify data, coordinate omnich…

20% lift in revenue

musicMagpie Scales Data-Driven Retention with Bloomreach

musicMagpie’s data-driven business model depends on accurate customer insights. However, as browser restrictions on third-party cookies increased, the company anticipated significant challenges. Historically, marketers relied on pixels and browser trackers to measure conversions and understand customer behavior. With browsers introducing …

500% increase in campaign revenue

IIAA Scales Multi-Brand Marketing and Achieves 5x Campaign Revenue Growth With Bloomreach

With four brands operating across multiple web platforms and both B2B and DTC channels, IIAA knew that a streamlined, data-driven strategy was crucial for its marketing efforts. But coordinating sophisticated, personalized campaigns was a challenge for IIAA’s three-person marketing team. With each brand managed separately through differe…

Sofology Weaves Online and Offline Data Into Personalized Customer Journeys with Bloomreach

16% Conversion Rate

Sofology Weaves Online and Offline Data Into Personalized Customer Journeys with Bloomreach

Sofology recognizes that a sofa is one of the biggest investments that people make. Making a purchase is often a lengthy process that blends in-store visits, online browsing, and careful deliberation. To best serve its audience and help them choose the right product, the brand wanted to build a welcome email campaign that embraced the un…

HMV Uses Autosegments to Discover Valuable New Google Ads Segment

+34% Impressions

HMV Uses Autosegments to Discover Valuable New Google Ads Segment

Like many other ecommerce brands, HMV runs pay per click (PPC) campaigns to acquire customers and drive revenue. The company runs both prospecting and acquisition campaigns across a range of ad networks and formats, such as Google Search, Facebook, Instagram, and more. Its biggest PPC campaign is a performance max (PMax) campaign, a newe…

Adlibris Orchestrates Personalized Omnichannel Campaigns With Bloomreach

200% Average ROI

Adlibris Orchestrates Personalized Omnichannel Campaigns With Bloomreach

With a primary focus on ecommerce, Adlibris recognized the need to orchestrate personalized experiences for its customers. Knowing its audience on an individual level and building marketing campaigns to meet their needs was a priority for the brand, which is why Adlibris sought out a marketing technology that could consolidate, activate, …

My Jewellery Gets Creative With Zero-Party Data and Pinterest Campaigns

55% Email Open Rate

My Jewellery Gets Creative With Zero-Party Data and Pinterest Campaigns

My Jewellery wanted to offer limitless experiences to its loyal customers while respecting their personal data privacy. The best way to do this? Embrace the zero-party data movement and invest in the Pinterest API for Conversions to ensure visibility of conversions on a key marketing channel.

O2 Slovakia Builds Better Ad Audiences With Bloomreach

FinTech and Telco

-60% Cost per Page Visit

O2 Slovakia Builds Better Ad Audiences With Bloomreach

O2 Slovakia wanted to optimize their Facebook and Google ad audiences to make sure their digital campaigns were reaching the right users with the right message. To achieve this, they built lookalike audiences within Facebook and Google Ads to target potential customers with acquisition campaigns. But the ability to build sophisticated aud…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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