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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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Bensons for Beds Personalizes Every Touchpoint With Bloomreach

Bensons for Beds Personalizes Every Touchpoint With Bloomreach

Bensons for Beds needed a tool that would allow them to capture data for customers who had both been in their stores or on their website at various different points of their buying journey. To get there, they had to overcome key roadblocks: Offline and online data = disconnected journeys. Customers often engaged with both stores and digi…

Desigual Personalizes Global Campaigns at Scale With Bloomreach

Desigual Personalizes Global Campaigns at Scale With Bloomreach

As Desigual’s business grew on a global scale and online channels became a top priority, the brand recognized the need for a more unified approach to its marketing efforts. With over 100 markets and a goal to send several communications to each customer per week, the team faced growing demands for personalization, scale, and speed — but n…

Ana Luisa Sees 2x Increase in Share of Member Credit Redemptions With Personalized Email Campaigns

+2x share of member credit redemptions

Ana Luisa Sees 2x Increase in Share of Member Credit Redemptions With Personalized Email Campaigns

Ana Luisa launched a monthly subscription program: AL Luxe. For $39.99 per month — which becomes spendable store credit — AL Luxe members enjoy perks like members-only sales, exclusive discounts, and priority customer support. Credits roll over every month, building even more value over time. But with the launch of this program came a cri…

How SCONTO Transformed Customer Engagement With Bloomreach and Acomware

+17% Click-Through Rate

How SCONTO Transformed Customer Engagement With Bloomreach and Acomware

SCONTO faced a challenge in turning its stunning furniture photography into a more effective sales tool. Here’s what the company needed to address: Static product pages lacked impact: While the site featured beautiful, inspirational photography for each design collection, these images were passive placeholders that didn’t drive conversio…

Sideshow Personalizes Every Collector’s Journey With Bloomreach

30hours saved per week

Sideshow Personalizes Every Collector’s Journey With Bloomreach

Sideshow caters to a dedicated and diverse audience of pop culture enthusiasts — from Pokémon collectors to The Lord of the Rings superfans and beyond. But with so many fandoms to reach and product categories available, engaging this audience meaningfully across multiple channels presented a unique challenge. To keep fans coming back, Sid…

Sofology Weaves Online and Offline Data Into Personalized Customer Journeys with Bloomreach

16% Conversion Rate

Sofology Weaves Online and Offline Data Into Personalized Customer Journeys with Bloomreach

Sofology recognizes that a sofa is one of the biggest investments that people make. Making a purchase is often a lengthy process that blends in-store visits, online browsing, and careful deliberation. To best serve its audience and help them choose the right product, the brand wanted to build a welcome email campaign that embraced the un…

The AA Replaces Legacy Tech and Doubles Revenue With Bloomreach

FinTech and Telco

Travel and Hospitality

The AA Replaces Legacy Tech and Doubles Revenue With Bloomreach

With a previous marketing vendor, The AA faced significant challenges in achieving its ambitious campaign goals related to new customer acquisition. Running campaigns to acquire new customers for its award-winning breakdown service, The AA team focused on a combination of prospecting, winning back former customers, and cross-selling to …

Havaianas Scales Email Program with Bloomreach & Scalero

8 new email scenarios that drive revenue from lifecycle marketing

Havaianas Scales Email Program with Bloomreach & Scalero

In North America, Havanianas relies on effective email marketing to engage customers and drive sales through its direct-to-consumer ecommerce business. Previously relying on an external agency to manage its ecommerce operations and email marketing capabilities within its Salesforce Marketing Cloud (SFMC) instance, Havaianas sought the fle…

Hobbycraft Boosts AOV and RPV With Bloomreach’s Conditional Slot Merchandising

+21% Avg. Order Value

Hobbycraft Boosts AOV and RPV With Bloomreach’s Conditional Slot Merchandising

As the UK’s leading arts and crafts retailer, Hobbycraft serves a passionate and highly diverse customer base, from casual DIY enthusiasts to professional creators. With a catalog exceeding 27,000 SKUs across painting, baking, knitting, and countless other creative categories, the company’s approach to ecommerce needed to reflect the same…

Meet Our Newest Customers

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Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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