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200+

Case studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, iGaming, travel and hospitality, and more

$400B

Revenue impacted

— the equivalent of 25% of all online shopping experiences in the US and UK

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The Mind Behind the Best Minds in Marketing

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Alexander Platzbecker Head of Global eBusiness

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Daniel Barnes Senior CRM Executive

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Abbie Hodgson Senior CRM Manager

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Michał Wojas Director of E-commerce

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Michael Manson Head of E-Commerce

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Burkhard Henn CMO

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Peter Velits Co-owner

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Nicola Cottrell Head of CRM

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Mara Derakapet Senior Marketing Manager

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Harry Carpenter CRM Executive

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Pete Franco President

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Zephan Hazell eCommerce Manager

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Natasha Ripley CRM Manager

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Joshua Goedhuys Marketing Automation Specialist

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Mike Aspinall Data Activation Manager

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Manu Arjó Head of Product

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Amy R. G. Carr Chief Marketing Officer

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Graham Wilson Director of Digital and Omnichannel

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ClickCease by CHEQ Reduces Trial Attrition With AI-Powered Email Automation

18% Trial attrition reduction from email campaigns

ClickCease by CHEQ Reduces Trial Attrition With AI-Powered Email Automation

With a diverse audience of ecommerce managers and marketers with unique business needs, ClickCease knew that a personalized marketing strategy was key to connect with its customers, maintain engagement, and nurture valuable relationships. The limits of ClickCease’s previous email platform made this goal a real challenge — static campaigns…

Nordic Leisure Travel Group Turns Traveler Favorites Into 4x Conversions

Travel & Transportation

4x higher conversion rate

Nordic Leisure Travel Group Turns Traveler Favorites Into 4x Conversions

Travelers planning a holiday often browse many destinations and hotels before making a decision, and NLTG sought a structured way for customers to save, revisit, and compare options across its brands. Customer feedback consistently showed a strong demand for a “wishlist” feature on-site, and NLTG recognized that empowering travellers to s…

thortful Boosts CRM Revenue by 20% With Occasion-Led Personalization

Retail & Brands

+20% CRM revenue

thortful Boosts CRM Revenue by 20% With Occasion-Led Personalization

thortful had a lofty goal it wanted to reach: reverse declining purchase frequency without adding new technology or slowing execution. However, because greeting cards are inherently a needs-based product, it was difficult to market to customers when they didn’t have a specific occasion coming up. There were some additional hurdles thortf…

Woolacombe Bay Holiday Parks Drives 2x Conversions With Bloomreach

Hospitality & Restaurants

2x uplift purchase anniversary conversions

Woolacombe Bay Holiday Parks Drives 2x Conversions With Bloomreach

Operating in the competitive domestic holidays industry, Woolacombe Bay Holiday Parks recognized the need to deliver truly personalized experiences to stand out and drive bookings. Reaching the right audience with the right message was essential — but with guests ranging from budget campers to luxury lodge holidaymakers, personalization r…

Motorpoint Boosts Email Efficiency by 40% Per Week With Bloomreach

Retail & Brands

40% of time saved

Motorpoint Boosts Email Efficiency by 40% Per Week With Bloomreach

Motorpoint’s lengthy purchase cycle — often spanning weeks or months as customers research and compare vehicles — demanded sophisticated customer journey tracking and timely nurture campaigns. But the company’s existing technology stack couldn’t keep pace with its ambition. Limited automation capacity = wasted team hours. The…

Yeo Valley Organic Increases Purchase Activity 2x With Bloomreach and Antavo

Food and Beverage

2x increase in purchase activity

Yeo Valley Organic Increases Purchase Activity 2x With Bloomreach and Antavo

Yeo Valley Organic wanted to strengthen its community-focused appeal beyond supermarket shelves while rewarding customers who choose organic products. However, its existing loyalty approach wasn’t maximizing engagement or business impact. The brand needed a platform that could deliver its unique “Farm to Fridge” experience dig…

Defender Boosts Add-to-Cart Rates With Conversational Shopping

Retail & Brands

Nearly 3% increase in add-to-cart rate

Defender Boosts Add-to-Cart Rates With Conversational Shopping

Marine retailer Defender found that it was seeing great in-store success, but now needed to find a way to expand that success online. To achieve this, Defender knew it needed to address several key obstacles with its online experience: It needed to be conversational. Defender’s success in person came from having conversations with custo…

MyUS Drives Global Growth and Streamlines Marketing With Bloomreach

Retail & Brands

20% increase in revenue

MyUS Drives Global Growth and Streamlines Marketing With Bloomreach

With a diverse, international customer base, MyUS knew that serving the right marketing messages to the right audience was key to customer retention and growth. But a disconnected tech stack made this a difficult task. With data siloes slowing its marketing team down, MyUS struggled to segment relevant audiences and create timely, target…

Retail & Brands

500% increase in campaign revenue

IIAA Scales Multi-Brand Marketing and Achieves 5x Campaign Revenue Growth With Bloomreach

With four brands operating across multiple web platforms and both B2B and DTC channels, IIAA knew that a streamlined, data-driven strategy was crucial for its marketing efforts. But coordinating sophisticated, personalized campaigns was a challenge for IIAA’s three-person marketing team. With each brand managed separately through differe…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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