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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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1:00

Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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Artfinder Navigates Apple iOS Changes With Bloomreach and Increases Email Open Rate by 17%

+17% Email Open Rate

Artfinder Navigates Apple iOS Changes With Bloomreach and Increases Email Open Rate by 17%

Apple previous announced new privacy-focused features for Apple Mail that impacted the way that many companies did business. In particular, this affected key areas such as targeting, personalizing, and evaluating emails. The privacy-focused opt-in stops senders from using pixels to collect information about users. It also prevents senders…

Weird Fish Boosts Reengagement and Revenue With Bloomreach

Weird Fish Boosts Reengagement and Revenue With Bloomreach

As a growing retail brand, Weird Fish knew that reaching the right audience, with the right message, at the right time was crucial for long-term success. Customer reengagement in particular was a key goal. Working in a competitive market, Weird Fish aimed to reengage shoppers with personalized campaigns, maximizing its revenue on key mar…

baby-walz Delivers Incredible Customer Experiences With Bloomreach

53.8% Avg. Open Rate

baby-walz Delivers Incredible Customer Experiences With Bloomreach

After the introduction of the General Data Protection Regulation (GDPR) in the European Union, it became critically important for ecommerce companies to carefully collect the consent of their customers. Marketing communications can only be sent to customers that have given consent to receive them. baby-walz wanted to ensure that it stayed…

United Fashion Group Drives Conversions With Loomi AI-Powered Contextual Personalization

20.4% Engagement Rate

United Fashion Group Drives Conversions With Loomi AI-Powered Contextual Personalization

UFG was looking to drive more on-site personalized engagement among customers shopping with Topankovo, a retailer of best selling shoes, handbags, and accessories. Topankovo was looking to improve conversion for curious website visitors that may have been browsing or found items that they liked but abandoned their shopping carts. Conventi…

Dedoles Cuts Manual Labor by 60% With Bloomreach and Datacop

-60% Avg. Build Time

Dedoles Cuts Manual Labor by 60% With Bloomreach and Datacop

Serving a diverse customer base across many regions and languages presented a challenge for Dedoles. Specifically, it was difficult to scale its email marketing and manage the multiple language variations for each campaign. Manually building emails in 15 languages for every campaign was time-consuming and left room for a lot of human erro…

How Goossens Used Automated Offline Conversions To Improve Google Ads Performance With Bloomreach

+49.48% Omnichannel Margin

How Goossens Used Automated Offline Conversions To Improve Google Ads Performance With Bloomreach

Goossens has a rich tradition as a traditional retailer, boasting 25 home furnishing stores across Europe. The company’s expertise lies in the realm of large furniture items and it generates the majority of its revenue from brick-and-mortar stores. This presents a unique challenge in quantifying the impact of Goossens’ ecommerce efforts o…

How Torrid Helps Customers Find What They Want With Bloomreach

0 More accurate and consistent site search results

How Torrid Helps Customers Find What They Want With Bloomreach

Right off the bat, Torrid knew that its goal was not to simply acquire customers based on price or convenience. Instead, the clothing company sought to nurture authentic brand loyalty with a first-rate online experience. Not only was it crucial for their site to have an accurate understanding of what users type in the search bar, but it a…

Vivamix Uses Bloomreach Engagement To Let Customers Know Products Are Back in Stock

Vivamix Uses Bloomreach Engagement To Let Customers Know Products Are Back in Stock

Shoppers all over the world have experienced the disappointment and frustration that comes with the item they were searching for being out of stock. At the same time, continuously checking back to see whether that item is now back in stock consumes a lot of valuable time and can cause even more additional frustration. This can have a nega…

Missguided Heals its Mailing List with Bloomreach

+3% Click-Through Rate

Missguided Heals its Mailing List with Bloomreach

Like many online fashion retailers, email is one of Missguided’s most important communication channels. From letting customers know about new styles, to highlighting short-lived discounts, email newsletters are one of the best ways to drive customers back online to make their next purchase. But to make email newsletters work properly, you…

Meet Our Newest Customers

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Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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