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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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1:00

Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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Sur La Table Serves Up Smarter Searchandising With Bloomreach

+11.5% Category Avg. Order Value

Sur La Table Serves Up Smarter Searchandising With Bloomreach

As Sur La Table worked to elevate its ecommerce experience, the team needed a product discovery solution that integrated tightly with Salesforce Commerce Cloud (SFCC), without introducing a complex ecosystem of disconnected point solutions. The brand sought a unified approach that could simplify operations, improve search relevance, and s…

FitFlop Migrates Marketing Automation and ESP Activity to Bloomreach

+10% Inbox Placement

FitFlop Migrates Marketing Automation and ESP Activity to Bloomreach

The challenge that FitFlop faced is a familiar one to many companies in ecommerce — it felt like it needed to make an important change with its tech stack. FitFlop’s previous email service provider (ESP) provided the company with an adequate foundation, but there was a lingering feeling that more could be done to serve a loyal customer ba…

Benefit Cosmetics Increases Revenue per Email by 40% With Personalized Launch Campaign

+50% Click-Through Rate

Benefit Cosmetics Increases Revenue per Email by 40% With Personalized Launch Campaign

Benefit Cosmetics decided to discontinue its previous range of blushes and launch an entirely new range of products: “Blush.” To communicate this opportunity properly, Benefit decided to run an omnichannel campaign with multiple stages: pre-launch, launch, and post-launch. The brand also wanted to make it personalized. Benefit knew it w…

Revolution Beauty Creates Interconnected Experiences With Bloomreach

+20% Loyalty Redemptions

Revolution Beauty Creates Interconnected Experiences With Bloomreach

With such a wide-reaching audience with unique wants and needs, connecting with shoppers on a personal level and retaining their business was a top priority for Revolution Beauty — especially their most loyal customers. Their loyalty program, Rev Rewards, was launched in 2020 using our valued partner Yotpo and is instrumental in retaining…

Proffsmagasinet Sends Fewer Emails, Generates More Revenue With Bloomreach

-33% Emails Sent

Proffsmagasinet Sends Fewer Emails, Generates More Revenue With Bloomreach

Proffsmagasinet faced a challenge that many modern ecommerce companies face — the company had customers coming to their online shop to purchase products, but lacked a deep understanding of those customers. In order to offer the best possible online experience to its customers, Proffsmagasinet needed to have an understanding of the ins and…

boohooMAN Sees Up to 25x ROI From CDP-Powered SMS Campaigns With Bloomreach

5x ROI on SMS Campaigns

boohooMAN Sees Up to 25x ROI From CDP-Powered SMS Campaigns With Bloomreach

While SMS marketing has proven to be a successful marketing tactic, boohooMAN was experiencing some frustrations when it first began sending SMS campaigns to customers. Using the channel mostly as a one-off on big shopping days such as Black Friday, boohooMAN began its journey with SMS campaigns by sending non-personalized messages to uns…

bimago Uses AI-Based A/B Testing Alternative to Increase On-Site Conversion Rate 44%

+44% conversion rate of subscriptions on a website banner

bimago Uses AI-Based A/B Testing Alternative to Increase On-Site Conversion Rate 44%

As customers’ desires for personalized experiences in digital commerce grow seemingly by the day, marketers across the world rely even more heavily on A/B testing to deliver these experiences. But A/B testing for conversion rate optimization is limited. Only one out of eight tests drives significant change, and only 33% of marketers regul…

How Alshaya Saves Time and Generates Revenue With its Customer Reactivation Program

6x Contribution of CRM

How Alshaya Saves Time and Generates Revenue With its Customer Reactivation Program

Time is of the essence for every company in today’s market. But for Abo and his team, when you have 15 brands in six different markets, efficiency is essential. Abo’s team wanted to get away from manual processes so it could reach the incredible volume of customers Alshaya serves on a daily basis. Previously, the team used a combination o…

Canadian Tire Increases Conversions 20+% Across Multiple Brands With Bloomreach

+20% Conversions with Atmosphere brand

Canadian Tire Increases Conversions 20+% Across Multiple Brands With Bloomreach

Canadian Tire desired to stay relevant with its customer base and provide the best possible experience for its consumers as they navigated the depths of its vast product catalog. It needed a more efficient way of powering relevant search experiences that would drive online revenue.

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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