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The Mind Behind The Best Minds in Marketing

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Alexander Platzbecker Head of Gloval eBusiness

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Daniel Barnes Senior CRM Executive

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Abbie Hodgson Senior CRM Manager

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Michał Wojas Director of E-commerce

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Michael Manson Head of E-Commerce

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Burkhard Henn CMO

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Peter Velits Co-owner

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Mara Derakapet Senior Marketing Manager

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Harry Carpenter CRM Executive

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Pete Franco President

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Zephan Hazell eCommerce Manager

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Natasha Ripley CRM Manager

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Joshua Goedhuys Marketing Automation Specialist

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Mike Aspinall Data Activation Manager

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Jenson USA Sees +8.5% RPV by Personalizing Search Results With Loomi AI

Outdoor Equipment

+8.5% Revenue Per Visitor

Jenson USA Sees +8.5% RPV by Personalizing Search Results With Loomi AI

To help its customers find the right products, Jenson USA recognized the need to personalize its on-site search experience. But to do this, the brand needed to move away from traditional, manual workflows and adopt an AI-powered approach. In particular, segmentation was a key focus area for the brand. With various types of bikers to cater…

How Annie Selke Creates a Personalized, Seamless Buying Experience with Bloomreach

+40% Revenue generated from search

How Annie Selke Creates a Personalized, Seamless Buying Experience with Bloomreach

The Annie Selke team is concentrating on growing its customer base by creating a frictionless shopping experience from start to finish using Bloomreach’s intelligent personalization platform, Loomi AI. Timing and accuracy are the top priorities when building a better, more seamless customer experience for Annie Selke customers. “It’…

How Oliver Bonas Uses Bloomreach to Make Their Campaigns Soar

How Oliver Bonas Uses Bloomreach to Make Their Campaigns Soar

Oliver Bonas was looking to obtain a “single customer view” (SCV). Essentially, it wanted an extensive database of customer profiles, complete with purchase history, site activity, and product recommendations. To hit its targeted goals, Oliver Bonas needed a database that was scalable, flexible, and updatable in real time in order to crea…

Connox Converts More On-Site Customers With Bloomreach

+95.5% Conversion Rate

Connox Converts More On-Site Customers With Bloomreach

As Connox continued to scale its business, it needed a platform that could support growth while creating even better user experiences for customers. Because of Connox’s extensive product catalog, the company was concerned that customers were experiencing browsing fatigue on its website. Not only did Connox want to make it easier for custo…

Hornby Hobbies Achieves Fast ROI With Bloomreach

Hornby Hobbies Achieves Fast ROI With Bloomreach

Like many toy and hobby brands, Hornby Hobbies traditionally operated on a B2B business model, selling products through larger merchants, local retailers, and model shops. But recently it decided to embark on a digital transformation project — one that would allow the company to fully own its relationship with individual customers. Aiming…

The Vitamin Shoppe Personalizes Product Discovery With Bloomreach

+11% Add-to-cart Rate

The Vitamin Shoppe Personalizes Product Discovery With Bloomreach

The Vitamin Shoppe saw its best revenue data in direct search performance. Customers who knew exactly what they needed (such as a specific brand of protein powder) would search for the product directly on The Vitamin Shoppe’s website, quickly find it, and complete their purchase. However, category browsing presented challenges for the br…

How Hobbycraft Kept the United Kingdom Creative During Lockdown

How Hobbycraft Kept the United Kingdom Creative During Lockdown

During lockdown, Hobbycraft saw the demand for jigsaws, pavement chalk, and kids’ paint had more than doubled. The searches for jigsaws had been increased by 380% and the searches for kids paint and for chalk (for decorating pavements) had been surged by 398% and 654% respectively. The high customer demand was driven by customers seeking …

HP Tronic Wins With Weblayers and Bloomreach

+136% Conversion Rate

HP Tronic Wins With Weblayers and Bloomreach

In its first few weeks of adopting Bloomreach’s agentic personalization platform, Loomi AI, HP Tronic wanted to focus on converting curious visitors to its brands’ websites into loyal customers. It had tried to use coupons and other vouchers via email campaigns with a past provider to convert visitors, but the results were not what …

Meet Our Newest Customers

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Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Backed by Thousands of Reviews

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Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

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All-in-One Platform That Supercharges Personalization and Campaigns

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A game changer for data management and customer outreach

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Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

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5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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