Three-Times a Leader in the 2026 Gartner® Magic Quadrant™ for Search and Product Discovery Get the Report

EN

FR Français DE Deutsch

Login

Products
Loomi
Industries
Customers
Resources

Product Tours Schedule a Demo

Customer Success Stories

See what's possible with Loomi AI

200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

Browse Case Studies

Read Reviews

Proven by 1,400+ Brands Across Industries

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

Case Study

The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

Watch the Case Study

2:09

Daniel Barnes Senior CRM Executive

Watch the Case Study

1:38

Abbie Hodgson Senior CRM Manager

Watch the Case Study

1:23

Michał Wojas Director of E-commerce

Watch the Case Study

2:31

Michael Manson Head of E-Commerce

Watch the Case Study

2:00

Burkhard Henn CMO

Watch the Case Study

1:56

Peter Velits Co-owner

Watch the Case Study

1:00

Nicola Cottrell Head of CRM

Watch the Case Study

2:30

Mara Derakapet Senior Marketing Manager

Watch the Case Study

2:34

Harry Carpenter CRM Executive

Watch the Case Study

2:23

Pete Franco President

Watch the Case Study

2:56

Zephan Hazell eCommerce Manager

Watch the Case Study

1:42

Natasha Ripley CRM Manager

Watch the Case Study

2:39

Joshua Goedhuys Marketing Automation Specialist

Watch the Case Study

2:20

Mike Aspinall Data Activation Manager

Watch the Case Study

1:34

Manu Arjó Head of Product

Watch the Case Study

3:30

Amy R. G. Carr Chief Marketing Officer

Watch the Case Study

3:07

Graham Wilson Director of Digital and Omnichannel

Watch the Case Study

I want to see case studies

MandM Unifies Customer Data and Personalizes the On-Site Experience With Bloomreach

+5% conversion rates

MandM Unifies Customer Data and Personalizes the On-Site Experience With Bloomreach

MandM was looking for a marketing solution that could help the brand put its customers at the center of its marketing strategy. MandM recognized how crucial real-time data was to understand its customers and build relevant touchpoints for their shopping journeys, but disconnected channels and siloed data was a real challenge. A platform …

My Jewellery Gets Creative With Zero-Party Data and Pinterest Campaigns

55% Email Open Rate

My Jewellery Gets Creative With Zero-Party Data and Pinterest Campaigns

My Jewellery wanted to offer limitless experiences to its loyal customers while respecting their personal data privacy. The best way to do this? Embrace the zero-party data movement and invest in the Pinterest API for Conversions to ensure visibility of conversions on a key marketing channel.

How Vitkac Creates Win-Win Experiences With Bloomreach Engagement

How Vitkac Creates Win-Win Experiences With Bloomreach Engagement

Despite its best efforts, Vitkac knew that it had a long way to go to improve the user experience and functionality of its website. The brand’s original website experience was missing relevant links to product pages that typically helped customers connect with the best product for their needs. Vitkac wanted to find a way for users to easi…

How River Island Enhanced a Great Email Marketing Program With Bloomreach

+30.9% Revenue per Email

How River Island Enhanced a Great Email Marketing Program With Bloomreach

The River Island marketing team was looking for a way to fine tune its email program. Specifically, the team wanted to improve domain reputation and build trust in the brand by offering a good customer communication experience. The team wanted to accomplish these goals while not losing revenue from email. Sending too many emails to inacti…

Wojas Mitigates Ad Blocking and Personalizes Campaigns With Bloomreach and Vecton

+19% Revenue per Email

Wojas Mitigates Ad Blocking and Personalizes Campaigns With Bloomreach and Vecton

Understanding shoppers on an individual level and using relevant data to personalize customer experiences was paramount for Wojas. But the amount of internet users who use an ad blocking tool made these goals difficult to achieve. In addition to hiding ads, ad blockers disable known tracking scripts like Google Analytics or Facebook Pixel…

+59.73% Revenue per Search User

N Brown Uses Bloomreach Across Brand Portfolio 

With nine brands and individual websites, N Brown is one of the most diverse retailers in the United Kingdom. As it is for every online retailer, displaying relevant search results and category information is essential for N Brown. With a previous search provider, the N Brown online merchandising team was forced to publish a lot of rules …

FitFlop Migrates Marketing Automation and ESP Activity to Bloomreach

+10% Inbox Placement

FitFlop Migrates Marketing Automation and ESP Activity to Bloomreach

The challenge that FitFlop faced is a familiar one to many companies in ecommerce — it felt like it needed to make an important change with its tech stack. FitFlop’s previous email service provider (ESP) provided the company with an adequate foundation, but there was a lingering feeling that more could be done to serve a loyal customer ba…

boohooMAN Sees Up to 25x ROI From CDP-Powered SMS Campaigns With Bloomreach

5x ROI on SMS Campaigns

boohooMAN Sees Up to 25x ROI From CDP-Powered SMS Campaigns With Bloomreach

While SMS marketing has proven to be a successful marketing tactic, boohooMAN was experiencing some frustrations when it first began sending SMS campaigns to customers. Using the channel mostly as a one-off on big shopping days such as Black Friday, boohooMAN began its journey with SMS campaigns by sending non-personalized messages to uns…

Weird Fish Boosts Reengagement and Revenue With Bloomreach

Weird Fish Boosts Reengagement and Revenue With Bloomreach

As a growing retail brand, Weird Fish knew that reaching the right audience, with the right message, at the right time was crucial for long-term success. Customer reengagement in particular was a key goal. Working in a competitive market, Weird Fish aimed to reengage shoppers with personalized campaigns, maximizing its revenue on key mar…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

Ready to Get Personal? Let's Talk!

With Loomi AI fueling every campaign with real-time data, you can unlock the next level of customer experience.

Request a Demo