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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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total revenue uplift

increase in revenue per visitor

Hobbycraft Adapts to Shifting Search Behavior With Search+

Plus1 Saves 10 Hours Weekly With Bloomreach and Snowflake

Motorpoint Boosts Email Efficiency by 40% Per Week With Bloomreach

revenue per email

of total email revenue

Revolution Beauty Unlocks Campaign Velocity and Revenue With Loomi Marketing Agent

Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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1:00

Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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I want to see case studies

Tamaris Increases Repeat Purchase Rate With AI-Powered Segmentation

Increased repeat purchase rate

Tamaris Increases Repeat Purchase Rate With AI-Powered Segmentation

Tamaris had successfully launched a digital sales strategy, but increasing purchase frequency among existing customers remained a key challenge. Without a unified view of customer behavior across channels and touchpoints, the brand couldn’t identify why customers disengaged or how to bring them back. Fragmented customer data across …

+65% conversion rate

JD Sports Drives Global Personalization at Scale With Bloomreach

As a fast-moving, global retailer, JD Sports needed a dynamic customer engagement strategy to evolve alongside its business growth. With multiple markets, channels, and customer segments to manage, the brand wanted to scale personalization without increasing complexity. But existing tools made it difficult to unify data, coordinate omnich…

Thirdlove Builds Millions of Personalized Experiences With Bloomreach and IM Digital

5 unique customer archetypes

Thirdlove Builds Millions of Personalized Experiences With Bloomreach and IM Digital

For a brand centered on finding the right fit, one-size-fits-all marketing simply wasn’t an option for Thirdlove. The company needed a scalable way to deliver shopping journeys that were always relevant — if a customer’s size or shopping preferences changed over time, their experience needed to reflect those changes instantly. To build th…

Desigual Personalizes Global Campaigns at Scale With Bloomreach

Desigual Personalizes Global Campaigns at Scale With Bloomreach

As Desigual’s business grew on a global scale and online channels became a top priority, the brand recognized the need for a more unified approach to its marketing efforts. With over 100 markets and a goal to send several communications to each customer per week, the team faced growing demands for personalization, scale, and speed — but n…

Ana Luisa Sees 2x Increase in Share of Member Credit Redemptions With Personalized Email Campaigns

+2x share of member credit redemptions

Ana Luisa Sees 2x Increase in Share of Member Credit Redemptions With Personalized Email Campaigns

Ana Luisa launched a monthly subscription program: AL Luxe. For $39.99 per month — which becomes spendable store credit — AL Luxe members enjoy perks like members-only sales, exclusive discounts, and priority customer support. Credits roll over every month, building even more value over time. But with the launch of this program came a cri…

Lovall Builds a Personalized and Automated Marketing Strategy With Bloomreach

+50.85% CRM Revenue

Lovall Builds a Personalized and Automated Marketing Strategy With Bloomreach

As Lovall’s product collection, business, and clientele grew, the company understood that its marketing strategy needed to keep pace. It needed to speak directly to its audience to offer an above-and-beyond shopping experience, but the limitations of its previous marketing solution made this difficult. Data activation in particular was a …

TFG Boosts Online Conversion Rate by 35.2% With Bloomreach

+39.8% Revenue per Visit

TFG Boosts Online Conversion Rate by 35.2% With Bloomreach

TFG has always had a customer-first approach, which is why it wanted to find new ways to create personalized experiences for its customers without being intrusive. The company was aware of recent advancements in AI technology that would open up new ways to connect with customers. In particular, the organization wanted to explore using con…

Nasty Gal Innovates On-Site Engagement With Bloomreach

1.5m Customers Reached

Nasty Gal Innovates On-Site Engagement With Bloomreach

Nasty Gal USA provided a unique opportunity for marketing experimentation. The need to build out the brand’s automated customer journeys and overall marketing strategy offered a chance to try new ideas. While proven and reliable strategies are driving forces for well-known brands like PrettyLittleThing, Nasty Gal’s status granted its mar…

MandM Unifies Customer Data and Personalizes the On-Site Experience With Bloomreach

+5% conversion rates

MandM Unifies Customer Data and Personalizes the On-Site Experience With Bloomreach

MandM was looking for a marketing solution that could help the brand put its customers at the center of its marketing strategy. MandM recognized how crucial real-time data was to understand its customers and build relevant touchpoints for their shopping journeys, but disconnected channels and siloed data was a real challenge. A platform …

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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