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The Mind Behind The Best Minds in Marketing

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Alexander Platzbecker Head of Gloval eBusiness

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Daniel Barnes Senior CRM Executive

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Abbie Hodgson Senior CRM Manager

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Michał Wojas Director of E-commerce

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Michael Manson Head of E-Commerce

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Burkhard Henn CMO

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Peter Velits Co-owner

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Nicola Cottrell Head of CRM

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Mara Derakapet Senior Marketing Manager

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Harry Carpenter CRM Executive

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Pete Franco President

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Zephan Hazell eCommerce Manager

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Natasha Ripley CRM Manager

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Joshua Goedhuys Marketing Automation Specialist

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Mike Aspinall Data Activation Manager

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Manu Arjó Head of Product

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Amy R. G. Carr Chief Marketing Officer

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Graham Wilson Director of Digital and Omnichannel

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The AA Replaces Legacy Tech and Doubles Revenue With Bloomreach

FinTech and Telco

Travel and Hospitality

The AA Replaces Legacy Tech and Doubles Revenue With Bloomreach

With a previous marketing vendor, The AA faced significant challenges in achieving its ambitious campaign goals related to new customer acquisition. Running campaigns to acquire new customers for its award-winning breakdown service, The AA team focused on a combination of prospecting, winning back former customers, and cross-selling to …

Havaianas Scales Email Program with Bloomreach & Scalero

8 new email scenarios that drive revenue from lifecycle marketing

Havaianas Scales Email Program with Bloomreach & Scalero

In North America, Havanianas relies on effective email marketing to engage customers and drive sales through its direct-to-consumer ecommerce business. Previously relying on an external agency to manage its ecommerce operations and email marketing capabilities within its Salesforce Marketing Cloud (SFMC) instance, Havaianas sought the fle…

Hobbycraft Boosts AOV and RPV With Bloomreach’s Conditional Slot Merchandising

+21% Avg. Order Value

Hobbycraft Boosts AOV and RPV With Bloomreach’s Conditional Slot Merchandising

As the UK’s leading arts and crafts retailer, Hobbycraft serves a passionate and highly diverse customer base, from casual DIY enthusiasts to professional creators. With a catalog exceeding 27,000 SKUs across painting, baking, knitting, and countless other creative categories, the company’s approach to ecommerce needed to reflect the same…

Dayinsure Boosts Revenue by 300% With Bloomreach

Dayinsure Boosts Revenue by 300% With Bloomreach

To best serve its customers and continuously meet their short-term coverage needs, Dayinsure strives to build an ongoing relationship with its audience. But doing so was a challenge with its previous marketing technology. Dayinsure needed to fully understand its customer base — what they wanted, what incentives they looked for, their pre…

Lovall Builds a Personalized and Automated Marketing Strategy With Bloomreach

+50.85% CRM Revenue

Lovall Builds a Personalized and Automated Marketing Strategy With Bloomreach

As Lovall’s product collection, business, and clientele grew, the company understood that its marketing strategy needed to keep pace. It needed to speak directly to its audience to offer an above-and-beyond shopping experience, but the limitations of its previous marketing solution made this difficult. Data activation in particular was a …

TFG Boosts Online Conversion Rate by 35.2% With Bloomreach

+39.8% Revenue per Visit

TFG Boosts Online Conversion Rate by 35.2% With Bloomreach

TFG has always had a customer-first approach, which is why it wanted to find new ways to create personalized experiences for its customers without being intrusive. The company was aware of recent advancements in AI technology that would open up new ways to connect with customers. In particular, the organization wanted to explore using con…

Ultimate Performance Turns Insights Into Omnichannel Success With Bloomreach

+11% Click Rates

Ultimate Performance Turns Insights Into Omnichannel Success With Bloomreach

With modern customers regularly using multiple channels to engage with the brands that they love, Ultimate Performance knew that an omnichannel approach was the best strategy for their marketing efforts. But speaking directly to customers on the right channels was a challenge with the company’s previous tech stack. Utilizing multiple pla…

Isadore Uses Bloomreach To Drive Sustainable Commerce Initiatives

Outdoor Equipment

-29% Potential Returns with sizing weblayer

Isadore Uses Bloomreach To Drive Sustainable Commerce Initiatives

As Isadore grew and scaled its ecommerce ambitions, it knew it had to remain committed to upholding sustainable practices every step of the way. Isadore has many sustainability initiatives, most of which are focused on the production process. However, Isadore also wanted to find ways to lower its environmental impact through marketing aut…

Vitaminstore Personalizes Its Customer Loyalty Program With Bloomreach

+33% Avg. Order Value

Vitaminstore Personalizes Its Customer Loyalty Program With Bloomreach

With over two decades of experience in ecommerce, Vitaminstore recognized the importance of nurturing long-lasting customer relationships. As the company grew in recent years and the online market for health and wellness products became increasingly competitive, Vitaminstore knew it needed to bolster its customer retention efforts to stay…

Meet Our Newest Customers

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Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Backed by Thousands of Reviews

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4.45

TrustRadius Reviews

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G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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