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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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1:00

Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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SpokojenýPes.cz’s Personalized Email Campaign With Bloomreach and Acomware Brings Massive ROI

349% ROI on Campaign

SpokojenýPes.cz’s Personalized Email Campaign With Bloomreach and Acomware Brings Massive ROI

Spokojený pes cherishes its clients as much as they do their pets. That’s why the company wanted to launch a personalized email campaign that would help customers feel that love and increase loyalty. The primary goals of the campaign were to reward the most loyal customers, boost sales and revenue, and test a provocative approach in com…

Mayborn Group’s Black Friday SMS Campaign Brings Massive ROI

9.8% Conversion Rate

Mayborn Group’s Black Friday SMS Campaign Brings Massive ROI

Trying out a new marketing channel is never easy. The essence of marketing innovation lies in exploring new ways to connect with customers and how to adapt these strategies on the fly in real time. For the Mayborn Group, that new channel was SMS marketing. Using SMS messages to complement a personalized email marketing strategy would hel…

My Jewellery Gets Creative With Zero-Party Data and Pinterest Campaigns

55% Email Open Rate

My Jewellery Gets Creative With Zero-Party Data and Pinterest Campaigns

My Jewellery wanted to offer limitless experiences to its loyal customers while respecting their personal data privacy. The best way to do this? Embrace the zero-party data movement and invest in the Pinterest API for Conversions to ensure visibility of conversions on a key marketing channel.

Bensons for Beds Increases Ecommerce Sales 41% YoY With Bloomreach Engagement

+41% Ecommerce Sales

Bensons for Beds Increases Ecommerce Sales 41% YoY With Bloomreach Engagement

After changing leadership during the COVID-19 pandemic, Bensons for Beds shifted focus to invest more in digital to match its in-store offers. The company wanted to learn how to use its digital propositions to not only just support in-person shopping, but also use its collected customer data to construct personalized journeys for customer…

Unisport Upgrades Email Marketing With Mailgun and Bloomreach

Outdoor Equipment

+300% marketing automation revenue

Unisport Upgrades Email Marketing With Mailgun and Bloomreach

Unisport was using email marketing and communications to connect with customers but was missing the ability to segment its audience and take meaningful action with personalized marketing communications to those segments. Not being able to separate subscribers based on their activity level with the brand — active, passive, dormant, etc. — …

How Vitkac Creates Win-Win Experiences With Bloomreach Engagement

How Vitkac Creates Win-Win Experiences With Bloomreach Engagement

Despite its best efforts, Vitkac knew that it had a long way to go to improve the user experience and functionality of its website. The brand’s original website experience was missing relevant links to product pages that typically helped customers connect with the best product for their needs. Vitkac wanted to find a way for users to easi…

EssilorLuxottica Embraces Digital Future With Bloomreach and commercetools

0 Built a digital future with Bloomreach and commercetools

EssilorLuxottica Embraces Digital Future With Bloomreach and commercetools

While EssilorLuxottica might be best known for its 7,000+ brick-and-mortar stores, it is obvious to see that a great digital experience will play a larger role in the company’s success moving forward. This includes both digital commerce and the omnichannel effect of digital strategies influencing in-person sales. EssilorLuxottica conducte…

DFS Uses Bloomreach Engagement’s Automated Welcome Email Series to Increase Revenue Nearly 4%

+4.2% Conversion Rate

DFS Uses Bloomreach Engagement’s Automated Welcome Email Series to Increase Revenue Nearly 4%

As the team at DFS knows full well, the nature of the ecommerce furniture business differs greatly to many other categories. Most customers have a significant average order size and make purchases far less frequently than say, at online grocery stores or online fashion retailers. After all, just how often do you need a new couch or bedroo…

Yves Rocher Upgrades Personalization With Loomi AI-Powered Product Recommendations

Yves Rocher Upgrades Personalization With Loomi AI-Powered Product Recommendations

Yves Rocher’s challenge was not a foreign one to many ecommerce companies — it wanted to provide the most personalized product recommendations it could to both returning customers and first-time visitors with no prior history of interaction with the website or brand. Due to the importance of personalization in B2C marketing today, Yves Ro…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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