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Case Studies

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1,400+

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across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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Pete Franco President

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Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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wagamama Crafts Personalized Campaigns To Build Customer Loyalty With Bloomreach

Travel and Hospitality

65% Email Open Rate

wagamama Crafts Personalized Campaigns To Build Customer Loyalty With Bloomreach

Customer retention is a key focus for wagamama. To help foster customer loyalty and create ongoing customer relationships, the brand recognized the need to engage its customers with personalized campaigns across multiple channels. But to achieve truly personalized customer communications, wagamama needed to connect its audience’s in-rest…

Voyo Croatia Gets 500% Initial ROI on Bloomreach

FinTech and Telco

58.7% Open Rate

Voyo Croatia Gets 500% Initial ROI on Bloomreach

There’s nothing more frustrating as a marketer than knowing exactly what you want to do but not having the technology or support in place to make that idea a reality. The gap between vision and execution can be daunting and can lead to missed opportunities, stagnant growth, and unnecessary stress. Voyo Croatia found itself facing several …

Mayborn Group’s Black Friday SMS Campaign Brings Massive ROI

9.8% Conversion Rate

Mayborn Group’s Black Friday SMS Campaign Brings Massive ROI

Trying out a new marketing channel is never easy. The essence of marketing innovation lies in exploring new ways to connect with customers and how to adapt these strategies on the fly in real time. For the Mayborn Group, that new channel was SMS marketing. Using SMS messages to complement a personalized email marketing strategy would hel…

Côte Harnesses Personalized Weblayers To Craft Customer-Centric Experiences With Bloomreach

Côte Harnesses Personalized Weblayers To Craft Customer-Centric Experiences With Bloomreach

Customer satisfaction and retention are key goals for Côte. Recognizing the need to know its customers on an individual level to achieve these goals, the company resolved to build a complete understanding of its audience and leverage these findings to fuel a customer-centric marketing strategy. Evolving its website from a traditional rest…

My Jewellery Gets Creative With Zero-Party Data and Pinterest Campaigns

55% Email Open Rate

My Jewellery Gets Creative With Zero-Party Data and Pinterest Campaigns

My Jewellery wanted to offer limitless experiences to its loyal customers while respecting their personal data privacy. The best way to do this? Embrace the zero-party data movement and invest in the Pinterest API for Conversions to ensure visibility of conversions on a key marketing channel.

+95% Click-Through Rate

On the Beach Boosts Click-Through Rate by 95% With Price Drop Email Campaigns

On the Beach offers fully customizable travel packages — mixing flights, hotels, dates, and more — giving customers complete flexibility. However, this makes personalized marketing a real challenge for On the Beach. Endless combinations = overwhelming data. The marketing team struggled to turn all those options into personalized campaig…

Bensons for Beds Increases Ecommerce Sales 41% YoY With Bloomreach Engagement

+41% Ecommerce Sales

Bensons for Beds Increases Ecommerce Sales 41% YoY With Bloomreach Engagement

After changing leadership during the COVID-19 pandemic, Bensons for Beds shifted focus to invest more in digital to match its in-store offers. The company wanted to learn how to use its digital propositions to not only just support in-person shopping, but also use its collected customer data to construct personalized journeys for customer…

Deutsche Telekom Delivers A Personalized Experience To Their Mobile Customers

Deutsche Telekom Delivers A Personalized Experience To Their Mobile Customers

In order to welcome new customers to the Deutsche Telekom system and apps, the team leverages a ‘Telekom Moment’ — immediately after setup, customers receive a welcome message, a permission request, relevant suggestions of Telekom’s & Partner’s apps, and notifications of special services. To deliver the ‘Telekom Moment’ over a variety…

Unisport Upgrades Email Marketing With Mailgun and Bloomreach

Outdoor Equipment

+300% marketing automation revenue

Unisport Upgrades Email Marketing With Mailgun and Bloomreach

Unisport was using email marketing and communications to connect with customers but was missing the ability to segment its audience and take meaningful action with personalized marketing communications to those segments. Not being able to separate subscribers based on their activity level with the brand — active, passive, dormant, etc. — …

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Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Joined December 2025

"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."

Anna Piros Head of CRM at Euroflorist

Joined November 2025

From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.

Joined November 2025

With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.

Joined November 2025

"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."

Marek Hochmann Marketing Manager at Lekarna.cz

Joined October 2025

"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."

Alexandra Ortiz CMO at VeryChic

Joined October 2025

"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."

Zuzana Kozakova Technical CRM Manager at Rohlik Group

Joined October 2025

"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."

Stefan Djermester Director CRM and Digital Marketing at HolidayCheck

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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