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1,400+

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across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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The Mind Behind The Best Minds in Marketing

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Alexander Platzbecker Head of Gloval eBusiness

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Daniel Barnes Senior CRM Executive

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Abbie Hodgson Senior CRM Manager

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Michał Wojas Director of E-commerce

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Michael Manson Head of E-Commerce

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Burkhard Henn CMO

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Peter Velits Co-owner

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Nicola Cottrell Head of CRM

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Mara Derakapet Senior Marketing Manager

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Harry Carpenter CRM Executive

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Pete Franco President

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Zephan Hazell eCommerce Manager

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Natasha Ripley CRM Manager

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Joshua Goedhuys Marketing Automation Specialist

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Mike Aspinall Data Activation Manager

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Manu Arjó Head of Product

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Amy R. G. Carr Chief Marketing Officer

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Graham Wilson Director of Digital and Omnichannel

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Miele Cuts Customer Service Calls and Drives Revenue Growth With Bloomreach

10h saved per month

Miele Cuts Customer Service Calls and Drives Revenue Growth With Bloomreach

Miele wanted to provide customer experiences that matched the premium feel of its products. However, it was held back by several key challenges: Manual data exports took up time. In order to gather customer data for their campaigns, the team had to perform manual data exports, which took up hours of precious time each month. Disconnecte…

Fairphone Powers Its Sustainable Marketing Strategy With Bloomreach

Fairphone Powers Its Sustainable Marketing Strategy With Bloomreach

Fairphone has successfully impacted every stage of electronics production — from initial design and manufacturing to the complete product lifecycle — creating a business model that prioritizes ethics and sustainability above all else. As Fairphone continued to expand its reach and impact, the company sought to enhance several aspects of t…

Outdoor Retailer Regatta Personalizes On-Site Shopping at Scale

Outdoor Equipment

+4.04% revenue per visitor

Outdoor Retailer Regatta Personalizes On-Site Shopping at Scale

With a catalog of over 4,000 products, Regatta understands that no two shoppers are alike — and that personalization is key to helping customers find the products they’re looking for as they shop their site. But to create individualized shopping experiences at the speed and scale required, Regatta needed a solution that brought all of it…

Bensons for Beds Personalizes Every Touchpoint With Bloomreach

Bensons for Beds Personalizes Every Touchpoint With Bloomreach

Bensons for Beds needed a tool that would allow them to capture data for customers who had both been in their stores or on their website at various different points of their buying journey. To get there, they had to overcome key roadblocks: Offline and online data = disconnected journeys. Customers often engaged with both stores and digi…

Desigual Personalizes Global Campaigns at Scale With Bloomreach

Desigual Personalizes Global Campaigns at Scale With Bloomreach

As Desigual’s business grew on a global scale and online channels became a top priority, the brand recognized the need for a more unified approach to its marketing efforts. With over 100 markets and a goal to send several communications to each customer per week, the team faced growing demands for personalization, scale, and speed — but n…

Ana Luisa Sees 2x Increase in Share of Member Credit Redemptions With Personalized Email Campaigns

+2x share of member credit redemptions

Ana Luisa Sees 2x Increase in Share of Member Credit Redemptions With Personalized Email Campaigns

Ana Luisa launched a monthly subscription program: AL Luxe. For $39.99 per month — which becomes spendable store credit — AL Luxe members enjoy perks like members-only sales, exclusive discounts, and priority customer support. Credits roll over every month, building even more value over time. But with the launch of this program came a cri…

How SCONTO Transformed Customer Engagement With Bloomreach and Acomware

+17% Click-Through Rate

How SCONTO Transformed Customer Engagement With Bloomreach and Acomware

SCONTO faced a challenge in turning its stunning furniture photography into a more effective sales tool. Here’s what the company needed to address: Static product pages lacked impact: While the site featured beautiful, inspirational photography for each design collection, these images were passive placeholders that didn’t drive conversio…

Sideshow Personalizes Every Collector’s Journey With Bloomreach

30hours saved per week

Sideshow Personalizes Every Collector’s Journey With Bloomreach

Sideshow caters to a dedicated and diverse audience of pop culture enthusiasts — from Pokémon collectors to The Lord of the Rings superfans and beyond. But with so many fandoms to reach and product categories available, engaging this audience meaningfully across multiple channels presented a unique challenge. To keep fans coming back, Sid…

Sofology Weaves Online and Offline Data Into Personalized Customer Journeys with Bloomreach

16% Conversion Rate

Sofology Weaves Online and Offline Data Into Personalized Customer Journeys with Bloomreach

Sofology recognizes that a sofa is one of the biggest investments that people make. Making a purchase is often a lengthy process that blends in-store visits, online browsing, and careful deliberation. To best serve its audience and help them choose the right product, the brand wanted to build a welcome email campaign that embraced the un…

Meet Our Newest Customers

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Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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