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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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Popeyes UK Drives 3x Repeat Visits by Capturing 20% of Offline Data With Bloomreach

Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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1:00

Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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On the Beach Boosts Click-Through Rate by 95% With Price Drop Email Campaigns

+95% Click-Through Rate

On the Beach Boosts Click-Through Rate by 95% With Price Drop Email Campaigns

On the Beach offers fully customizable travel packages — mixing flights, hotels, dates, and more — giving customers complete flexibility. However, this makes personalized marketing a real challenge for On the Beach. Endless combinations = overwhelming data. The marketing team struggled to turn all those options into personalized campaig…

Arriva UK Bus Significantly Increases CRM Revenue With Bloomreach

Travel and Hospitality

+380% CRM Revenue

Arriva UK Bus Significantly Increases CRM Revenue With Bloomreach

Arriva UK Bus holds itself accountable to providing best-in-class communications while putting customers at the heart of the business. Attaining such a goal is challenging in itself, but doing so without the support of the right marketing technology makes it even more difficult. Arriva UK Bus recognised that its personalized marketing com…

Tatry Mountain Resorts Uses Bloomreach and Voxwise To Drive Customer Engagement

+28% Ski Days per Season

Tatry Mountain Resorts Uses Bloomreach and Voxwise To Drive Customer Engagement

When customers enter a Tatry Mountain Resorts ski liftgate with a Gopass card, a datapoint is tracked for each gate entered. This helps track where skiers exited the lift on top of the mountain and allows TMR to calculate the skied distances based on liftgates located at different points on the mountain. TMR’s challenge? Collecting all of…

VR’s Success With Email Marketing and Bloomreach Helps Optimize the Customer Experience

Travel and Hospitality

+20% Email Open Rate

VR’s Success With Email Marketing and Bloomreach Helps Optimize the Customer Experience

Because of its business model and market position, VR is in a unique position. VR is the only major company in Finland that offers passenger train service — with both short-haul and long-haul journeys — on a daily basis. That means the company can focus its attention and budget on optimizing the customer experience. With private cars and …

Popeyes UK Drives 3x Repeat Visits by Capturing 20% of Offline Data With Bloomreach

Food and Beverage

+20% Purchase Data

Popeyes UK Drives 3x Repeat Visits by Capturing 20% of Offline Data With Bloomreach

Popeyes UK saw loyalty as more than just rewards — the brand saw it as a growth engine. However, its systems weren’t ready to unlock their full potential. No kiosk data = invisible majority. About 75% of orders happen through kiosks, but Popeyes had no way to identify who those customers were, making personalized follow-up impossible. D…

RoadLords Uses Bloomreach to Drive Mobile User Engagement

Travel and Hospitality

+11% RoadLords’ users that engaged in an NPS campaign thanks to Loomi AI-powered in-app messages

RoadLords Uses Bloomreach to Drive Mobile User Engagement

After successfully acquiring users through paid ads and referral campaigns, RoadLords needed a solution to engage them within its native app environment. Strictly mobile only, RoadLords was already using Bloomreach’s agentic personalization platform, Loomi AI, for its mobile marketing capabilities to serve customers. That included u…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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