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Customer Success Stories

See what's possible with Loomi AI

200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23
Alexander Platzbecker Head of Gloval eBusiness
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2:09
Daniel Barnes Senior CRM Executive
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1:38
Abbie Hodgson Senior CRM Manager
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1:23
Michał Wojas Director of E-commerce
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2:31
Michael Manson Head of E-Commerce
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2:00
Burkhard Henn CMO
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1:56
Peter Velits Co-owner
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1:00
Nicola Cottrell Head of CRM
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2:30
Mara Derakapet Senior Marketing Manager
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2:34
Harry Carpenter CRM Executive
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2:23
Pete Franco President
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2:56
Zephan Hazell eCommerce Manager
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1:42
Natasha Ripley CRM Manager
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2:39
Joshua Goedhuys Marketing Automation Specialist
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2:20
Mike Aspinall Data Activation Manager
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1:34
Manu Arjó Head of Product
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3:30
Amy R. G. Carr Chief Marketing Officer
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3:07
Graham Wilson Director of Digital and Omnichannel
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VR’s Success With Email Marketing and Bloomreach Helps Optimize the Customer Experience
Travel
Travel and Hospitality
+20% Email Open Rate

VR’s Success With Email Marketing and Bloomreach Helps Optimize the Customer Experience

Because of its business model and market position, VR is in a unique position. VR is the only major company in Finland that offers passenger train service — with both short-haul and long-haul journeys — on a daily basis. That means the company can focus its attention and budget on optimizing the customer experience. With private cars and …
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RoadLords Uses Bloomreach to Drive Mobile User Engagement
Travel
Travel and Hospitality
+11% RoadLords’ users that engaged in an NPS campaign thanks to Loomi AI-powered in-app messages

RoadLords Uses Bloomreach to Drive Mobile User Engagement

After successfully acquiring users through paid ads and referral campaigns, RoadLords needed a solution to engage them within its native app environment. Strictly mobile only, RoadLords was already using Bloomreach’s agentic personalization platform, Loomi AI, for its mobile marketing capabilities to serve customers. That included u…
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Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined April 2026
"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."
Pietro Rossato Digital Manager at PittaRosso
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Joined March 2026
"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."
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Joined March 2026
"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."
Stephanie Nash Senior Ecommerce & Analytics Manager at AO
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Joined December 2025
"Bloomreach immediately addresses our need for advanced, scalable personalization across 10 markets and 8 languages, all while being intuitive enough for our small CRM team to manage."
Anna Piros Head of CRM at Euroflorist
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Joined November 2025
From personalized emails to localized web journeys, every customer touchpoint will be as thoughtful and unique as the clothing Sumissura creates.
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Joined November 2025
With support from our partner Vecton, Hockerty will unify customer data and deliver seamless, multilingual journeys across email, web, and more.
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Joined November 2025
"Bloomreach's solution is practical, user-friendly, and directly solves our key challenges. It empowers us to create better customer experiences and achieve impactful business results."
Marek Hochmann Marketing Manager at Lekarna.cz
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Joined October 2025
"With Bloomreach, our marketing is faster, more connected, and more efficient. Our campaigns can adapt in real time to serve every member the right offer."
Alexandra Ortiz CMO at VeryChic
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Joined October 2025
"With Bloomreach, we're getting a new CRM, new possibilities, and one goal: to serve our customers better, smarter, and more personally than ever before."
Zuzana Kozakova Technical CRM Manager at Rohlik Group
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Joined October 2025
"At HolidayCheck, we're always looking for smarter, more connected ways to serve our travelers. With Bloomreach, we can better understand our customers and develop lasting relationships."
Stefan Djermester Director CRM and Digital Marketing at HolidayCheck
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Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews
5
Robust CRM tool and best for campaign management
Megha S. Marketing Automation Specialist
G2
4.5
Robust personalization for Email and SMS Marketing
Verified User Employee in Marketing
TrustRadius
4
Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting
Marketing Associate Retail
Gartner
4.5
AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach
Gerald S. Digital Marketer
G2
5
How did I miss out on this amazing CRM platform? Check them out!
Verified User Manager in Marketing
TrustRadius
5
One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.
Data and Analytics Manager Retail
Gartner
4
Smart Search and Recommendations That Truly Understand Customers
Verified User Music
G2
4.5
All-in-One Platform That Supercharges Personalization and Campaigns
Zethu F. E-commerce Marketing Assistant
G2
4.5
A game changer for data management and customer outreach
Verified User Insurance
G2
4.5
Intuitive and expansive marketing platform - opportunities are endless!
Verified User Executive in Marketing
TrustRadius
4
A powerful engine for scalable, data-driven e-commerce growth!
Marketing Manager Retail
Gartner
5
Powerful platform for personalized marketing and customer data optimization
Verified User Retail
G2
5
We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.
Verified User Professional in Marketing
TrustRadius
5
Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting
Marketing Manager Retail
Gartner
3.5
Streamlined Personalization Across Multiple Brands
Verified User Professional in Corporate
TrustRadius
5
The new AI Loomi features and the ability to build custom dashboards.
Marketing Manager Travel and Hospitality
Gartner
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