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EmailTop 10 Used

Restock Campaign

Alert Customers When Their Desired Items Are Available Again

Don’t let stockouts lead to lost sales — instead, turn them into revenue opportunities. Back-in-stock notifications automatically alert interested customers when out-of-stock products become available, creating a second chance to convert. For example, a fashion retailer can notify customers who viewed sold-out dresses when new inventory arrives. This proactive approach captures demand that would otherwise disappear.

Channel

Plug and Play Use Case Center SMS Back-in-Stock Notification Example

Plug and play use case example opt-in restock alert

01/04

Products:

Marketing Automation

Industries:

Ecommerce Retail

Goal:

Acquire Customers

Metrics:

Conversion Rate Revenue Revenue Per Visitor

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Why Marketers Use Bloomreach for Back-in-Stock Alerts

Stockouts cost retailers billions in lost revenue annually — customers who can’t buy what they want often never return.

Bloomreach Engagement makes back-in-stock campaigns effortless with automated inventory tracking and personalized notifications across email, SMS, and app channels. You can set up intelligent watchdogs that monitor product availability and instantly trigger personalized alerts, recovering lost sales while building customer loyalty through exceptional service.

Get Inspired: Run Back-in-Stock Campaigns With Ease

Email Alert

Opt-in Alert

SMS Notification

Automated Restock Email Alert

Prebuilt Use Case

Automatically recognize when customers view out-of-stock products and monitor inventory levels continuously. When items are restocked, the system triggers personalized email notifications with direct purchase links. This watchdog approach ensures no interested customer is forgotten, converting stockout frustration into purchasing opportunities.

See Documentation

“The chances a customer will check themselves to see if an item is back in stock are very low. Bring your customer’s attention back to your product in an effective way to avoid loss of purchase and drive customer loyalty.”

Opt-in Restock Alert

Prebuilt Use Case

Present customers viewing out-of-stock items with an attractive opt-in banner to subscribe for restock notifications. Once they subscribe, automated personalized emails inform them immediately when products become available. This customer-initiated approach captures high-intent buyers who are likely to convert when given the opportunity.

SMS Back-in-Stock Notification

Prebuilt Use Case

Leverage SMS messaging to deliver immediate back-in-stock alerts with high open rates and instant visibility. Communicate product availability alongside special offers or policies through targeted messaging. SMS notifications provide urgency and convenience, driving quick purchase decisions for time-sensitive inventory.

See Documentation

How It Works

Customer views an out-of-stock product and either opts in for notifications or gets automatically tracked based on their browsing behavior.

Bloomreach Engagement creates a customer watchlist and begins monitoring product inventory levels in real time.

When the item is restocked, the system automatically detects the inventory change through your product feed integration.

Messages include product details, personalized recommendations, and direct purchase links to drive immediate conversion.

Customers receive timely alerts like « Our yellow floral summer dress is back in stock! Get it before it’s gone! » with easy one-click purchasing.

Meubles et articles de maison Retail Retail 65%

Vivamix utilise Bloomreach Engagement pour informer ses clients de la remise en stock des produits

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Campaigns Built Using Back-in-Stock Notifications

Vivamix, a KitchenAid distributor in Poland, implemented automated back-in-stock notifications using Bloomreach Engagement to reduce customer frustration and service inquiries. The system automatically alerts customers when previously unavailable products return to inventory.

In the first month, Vivamix sent over 3,000 notifications to 1,600 customers, resulting in a 65% open rate and a 40% click-through rate. Not only did these notifications significantly reduce customer service load, but they also drove a 17% increase in revenue.