Abandoned Browse Campaign

This campaign automatically re-engages customers who viewed at least three products but left without purchasing, sending personalized messages across email, SMS, or web channels based on their preferences. The campaign targets high-intent browsers—customers who demonstrated clear interest by viewing multiple items but didn’t complete a transaction. For example, a customer who browsed three different sneakers receives a follow-up email showcasing those exact products, potentially with an incentive to encourage conversion. The timing is strategic: these messages arrive while the products are still top-of-mind, rekindling forgotten interest and guiding customers back to complete their purchase. This approach significantly increases conversion rates and revenue per visitor by capturing shoppers at a critical decision point when they’ve already invested time evaluating your products but need that final nudge to buy.

This Use Case consists of a campaign that automatically sends a personalized email to customers who have left your e-store without a purchase but have viewed at least three items.

Get a custom evaluation dashboard, a working automated scenario, and a prebuilt email template with a personalization block that shows the last three browsed products, all in one place.

A common challenge for many marketers is to engage with the customer at the right point in their shopping journey. This use case focuses on customers who have looked at multiple products, but have not yet made a purchase.

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This Use Case is designed to remind customers what they were browsing during the last session with a browse banner and encourage them to add the product to the cart in the next session.

You can change the design and timing of the banner so that it best suits your business needs. Businesses often struggle with effectively engaging customers at the right stage of their shopping journey, resulting in missed opportunities for conversions.

By targeting customers who have shown interest, this Use Case increases the chances of a purchase and drives higher conversion rates.

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This Use Case displays recently viewed items and recommended products to encourage customers to continue shopping and increase the likelihood of a purchase.

It solves the problem of effectively targeting customers who have browsed multiple items but haven’t made a purchase, ultimately improving conversion rates and revenue per visitor. Many businesses struggle to effectively engage customers at the right moment during their shopping journey, resulting in lost sales opportunities.

By showcasing recently viewed items and offering personalized recommendations, this Use Case aims to re-engage customers, encourage them to continue shopping, and increase the chances of a purchase.

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With this Use Case, you send a personalized SMS message with product links to remind your customers of the items that intrigued them.

You can fully customize the SMS template with just a few clicks to reflect your brand. Encourage your customers to complete their journey leading up to purchasing effortlessly with this Use Case.

Every marketer’s nightmare is a customer browsing through your e-store without crossing the finish line of purchasing. Many customers view multiple products that they’re interested in, but other things can get in the way, and they forget to purchase. Gently remind your customers of the items they were interested in with this use case.

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