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The Mind Behind The Best Minds in Marketing

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Alexander Platzbecker Head of Gloval eBusiness

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Daniel Barnes Senior CRM Executive

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Abbie Hodgson Senior CRM Manager

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Michał Wojas Director of E-commerce

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Michael Manson Head of E-Commerce

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Burkhard Henn CMO

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Peter Velits Co-owner

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Nicola Cottrell Head of CRM

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Mara Derakapet Senior Marketing Manager

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Harry Carpenter CRM Executive

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Pete Franco President

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Zephan Hazell eCommerce Manager

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Natasha Ripley CRM Manager

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Joshua Goedhuys Marketing Automation Specialist

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Mike Aspinall Data Activation Manager

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Manu Arjó Head of Product

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Amy R. G. Carr Chief Marketing Officer

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Graham Wilson Director of Digital and Omnichannel

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Tatry Mountain Resorts Uses Bloomreach and Voxwise To Drive Customer Engagement

+28% Ski Days per Season

Tatry Mountain Resorts Uses Bloomreach and Voxwise To Drive Customer Engagement

When customers enter a Tatry Mountain Resorts ski liftgate with a Gopass card, a datapoint is tracked for each gate entered. This helps track where skiers exited the lift on top of the mountain and allows TMR to calculate the skied distances based on liftgates located at different points on the mountain. TMR’s challenge? Collecting all of…

How Alshaya Saves Time and Generates Revenue With its Customer Reactivation Program

6x Contribution of CRM

How Alshaya Saves Time and Generates Revenue With its Customer Reactivation Program

Time is of the essence for every company in today’s market. But for Abo and his team, when you have 15 brands in six different markets, efficiency is essential. Abo’s team wanted to get away from manual processes so it could reach the incredible volume of customers Alshaya serves on a daily basis. Previously, the team used a combination o…

Artfinder Navigates Apple iOS Changes With Bloomreach and Increases Email Open Rate by 17%

+17% Email Open Rate

Artfinder Navigates Apple iOS Changes With Bloomreach and Increases Email Open Rate by 17%

Apple previous announced new privacy-focused features for Apple Mail that impacted the way that many companies did business. In particular, this affected key areas such as targeting, personalizing, and evaluating emails. The privacy-focused opt-in stops senders from using pixels to collect information about users. It also prevents senders…

baby-walz Delivers Incredible Customer Experiences With Bloomreach

53.8% Avg. Open Rate

baby-walz Delivers Incredible Customer Experiences With Bloomreach

After the introduction of the General Data Protection Regulation (GDPR) in the European Union, it became critically important for ecommerce companies to carefully collect the consent of their customers. Marketing communications can only be sent to customers that have given consent to receive them. baby-walz wanted to ensure that it stayed…

Dedoles Cuts Manual Labor by 60% With Bloomreach and Datacop

-60% Avg. Build Time

Dedoles Cuts Manual Labor by 60% With Bloomreach and Datacop

Serving a diverse customer base across many regions and languages presented a challenge for Dedoles. Specifically, it was difficult to scale its email marketing and manage the multiple language variations for each campaign. Manually building emails in 15 languages for every campaign was time-consuming and left room for a lot of human erro…

Vivamix Uses Bloomreach Engagement To Let Customers Know Products Are Back in Stock

Vivamix Uses Bloomreach Engagement To Let Customers Know Products Are Back in Stock

Shoppers all over the world have experienced the disappointment and frustration that comes with the item they were searching for being out of stock. At the same time, continuously checking back to see whether that item is now back in stock consumes a lot of valuable time and can cause even more additional frustration. This can have a nega…

Missguided Heals its Mailing List with Bloomreach

+3% Click-Through Rate

Missguided Heals its Mailing List with Bloomreach

Like many online fashion retailers, email is one of Missguided’s most important communication channels. From letting customers know about new styles, to highlighting short-lived discounts, email newsletters are one of the best ways to drive customers back online to make their next purchase. But to make email newsletters work properly, you…

PrettyLittleThing Boosts Revenue per Mobile Push by 133% With Personalized Reengagement Campaign

+133% Revenue per Mobile Push

PrettyLittleThing Boosts Revenue per Mobile Push by 133% With Personalized Reengagement Campaign

With a global Gen Z audience and frequent purchase cycles, PrettyLittleThing needed to move from static reengagement to timely, personalized messaging tailored to each shopper. Static messaging = disengaged customers. Every inactive user got the same message regardless of behavior or timing. Lack of personalization = poor campaign perf…

World of Books Group Unlocks Powerful Revenue-Generating Use Cases With Bloomreach

+35% Conversion Rate

World of Books Group Unlocks Powerful Revenue-Generating Use Cases With Bloomreach

Since World of Books Group serves customers in over 190 countries worldwide, it was essential for the company to have a marketing platform that was easy to use and provided reliable marketing automation capabilities. It also needed to power compliant customer data collection. After struggling to see a complete picture of its customers, Wo…

Meet Our Newest Customers

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Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Backed by Thousands of Reviews

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G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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