Hospitality That Wins Over Visitors
With Bloomreach, you can keep both first-time and repeat visitors coming back to your business with connected and personalized experiences.
Drive Repeat Visits With Personalization and Insights
People are eager to go somewhere new — you need to set yourself up to be their go-to choice. With Bloomreach, you can bring visitors in and keep them coming back, increasing average daily rate (ADR), revenue per visitor (RPV), engagement, and brand loyalty by:
- Sharing relevant recommendations to your visitors for food and activities to try on their trip
- Sending personalized newsletters with visuals, offers, and tips based on their last visits, closest venue, and more
- Using analytics to find patterns among food orders to tailor the perfect menu to draw customers back in
Don’t Just Be On Time — Be Real Time
Being up to date on inventory and pricing changes is an absolute must in the hospitality industry. Keep customers informed, attract deal hunters, and improve customer lifetime value by:
- Automatically sending price-drop or availability notifications, including using preference data to offer relevant recommendations as alternatives
- Creating a loyalty and rewards program that adjusts in real time by instantly reacting to customer actions and goal completions
Put Your Best Foot Forward
Improving the online experience will help you boost offline revenue. Use AI to understand your visitors with five out-of-the-box prediction models, or customize to fit your needs. Increase engagement and conversions — while reducing customer acquisition costs — by:
- Using Bloomreach’s native AI to recommend hotels, restaurants, and more based on customer affinity and past behavior
- Automatically creating lookalike audiences based on visitors most likely to convert in order to find more high-spenders for your venues
Learn How Hospitality Companies Across The World Use Bloomreach
Kiwi.com used Bloomreach Engagement to significantly increase bookings made via push notifications after re-prioritizing the quality of its data.
The use of web optimization tools and experiements helped The Thinking Traveller better understand how customers were navigating its website and better inform development strategies based on tested and proven strategies.
You’ll be in great company
Explore our Hospitality Resources
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Ready to discover how Bloomreach can help your business with your challenges?
There’s a reason we’re trusted by 850+ customers worldwide. Find out today how Bloomreach can help you achieve your desired business outcomes too. Leave us a contact and an advisor will reach out to understand your requirements and schedule a time that suits you!