Bloomreach Engagement Pricing
A single flexible platform for personalized marketing automation, customer data, and omnichannel orchestration.
Start Small or Go Big — Engagement Pricing Is Scaled To Fit Your Needs
With Bloomreach Engagement, you can get started with a single channel or the entire platform, allowing you to drive value fast and grow at your own pace.
Email Marketing
Personalized email marketing that puts the customer first, from sign-up to repeat purchase, so you send fewer emails to make more money.
Explore the Benefits
- Send less email to make more money by truly personalizing the content and cadence of emails.
- Grow and maintain a healthy subscriber base with prebuilt sign-up units, built-in consent management, dynamic frequency policy, and list validation.
- Create campaigns rooted in omnichannel customer insights across all channels — even offline data and anonymous behavior.
- Leverage AI product recommendation and content generation to build better emails.
- Analyze email and audience performance with fully customizable prebuilt dashboards and reporting.
- Use workflow templates to customize and execute complex marketing campaigns within no time.
SMS and Mobile Messaging
Personalized SMS and WhatsApp (with add-on mobile app features) to help you text less and convert more customers.
Explore the Benefits
- Save on SMS costs and earn more revenue with omnichannel customer data.
- Capture SMS subscribers with ready-to-launch, TCPA-compliant, built-in sign-up units.
- Personalize messages with AI product recommendations.
- Keep a pulse on your SMS performance and accurate attribution with performance dashboards.
- Use optimal send time to take the guesswork out of determining when to send to each subscriber.
- Get access to our customer data engine to unify your customer data — even offline data and anonymous behavior.
Web Personalization
Explore the Benefits
- Create personalized banners and collect zero-party data with no-code, visual editors.
- Build tools like social proofing, on-exit intent banners, countdown timers, and unique discount banners personalized based on real-time interactions.
- Collect anonymous user data for highly targeted segmentation and retain that rich personalization history as customers sign up.
- Access Loomi AI for content generation, product recommendations, predictions, and contextual personalization for 1:1 personalization within milliseconds.
- Leverage web testing and server-side personalization.
Ad Optimization
Reduce CAC on ad platforms like Facebook, Google, Instagram, and Snapchat with better visibility into historical and predicted user behavior.
Explore the Benefits
- Build lookalike audiences from high-intent signals like CLV to reduce the cost of prospecting campaigns.
- Add or remove audiences within milliseconds of an interaction and stop chasing someone that has already converted.
- Leverage first-party data to deliver personalized messages to your ad audiences.
- Easily connect your ad accounts on major platforms such as Google Ads, AdForm, Facebook, Instagram, or Snapchat.
- Analyze anonymous visitors using server-side cookies to get a full picture of your customers from their very first interaction.
- Use predictive analytics to optimize your ad campaigns for efficient spend.
App Personalization
Powerful messaging capabilities to personalize the native app experience for a distraction-free user experience.
Explore the Benefits
- Ensure relevant app messages by using all of your customer data and Loomi AI to deliver them at the perfect time.
- Deliver personalized direct messages to a customizable App Inbox that can also house push messages.
- Keep customers engaged by injecting dynamic content directly into the app without disrupting the customer experience by using in-app content blocks.
- Engage and retain active customers within your app with in-app messages that can be personalized using a visual editor.
- Bring customers back to your app with personalized mobile push messages.
- Connect geo-location data with customer preferences to offer personalized offers.
Enterprise Engagement
The ultimate omnichannel marketing solution that includes all your best marketing channels, customer data, AI, and advanced analytics.
Explore the Benefits
Combine the power of all packages to:
- Give your marketers total control over every aspect of the customer journey.
- Manage your data and all your marketing channels from a single place.
- Personalize flows for individual customers by adding real-time triggers, customer segments, and conditions.
- Use insights from every customer across all channels to build experiences so seamless, they feel like magic.
- Create, manage, and execute targeted campaigns across email, SMS, mobile app, web, offline, and other connected channels with our drag-and-drop scenario builder.
- Leverage AI-driven or rule-based product recommendations and keep the recommendations consistent across channels.
- And much more!
Every Package Is Powered by Loomi AI and a Customer Data Engine for Profitable Online Growth
Loomi AI
Loomi is ingrained in every part of the Bloomreach suite. Leverage Loomi AI to personalize your campaigns.
Explore the Benefits
- AI optimal send time within Email and SMS for every customer.
- AI-driven recommendations to serve customers’ interests (includes popular, similar, filter-based, and other advanced applications).
Real-time Data & Analytics
Explore the Benefits
- Get a single customer view data for every visitor.
- Populate customer segments in real time to offer personalization quickly.
- Enable real-time event tracking to give you insights as soon as data is captured.
- Evaluate campaign success using real-time analytics & customer insights.
- Leverage both OOTB and custom dashboards, reporting, and metrics.
- Integrate other tools using webhooks and Bloomreach Omniconnect.
Campaign Orchestration
Collect, analyze, and orchestrate, customer journeys at scale with the only ecommerce data platform focused on driving measurable revenue impact.
Explore the Benefits
- Orchestrate user journeys for campaigns using the drag-and-drop scenario builder.
- Test and preview workflows and scenarios with Journey Simulation.
- Use the Smart Frequency Policy to control how many touches a customer receives.
- Use various tools like browser push, vouchers, surveys, and more to enhance your customer engagement.
- Lean on privacy and security features like centralized consent management and security and compliance support.
Create Next Level Campaigns With The Loomi Premium Add On
- Predictions that use factors like purchase, churn, email opens, website and app sessions, and custom criteria.
- Autosegments to expedite your customer segmentation.
- Contextual personalization for web pages, emails, and scenarios.
- Weblayer content generator.
- Loomi Assistant for analysis.
We’ll Be There To Help You Grow Every Step of the Way
Get Started Quickly
Depending on your needs, get set up and running in no time, like our customer Woolworths Metro60.
Our platform allows you to scale your operations so you can start small, stay focused, and grow without having to add complexity to your tech stack.
Experience Fast Processing Time
Compared to competitors, Bloomreach Engagement is over 1,000x faster in platform and processing speed.
Our platform returns data in milliseconds vs. minutes with our competitors.
Feel Supported at Every Stage
Experience an average 2-minute support response time. Help is always a few keystrokes away and available through multiple channels, ensuring your team guidance during critical times.
Plus, our Strategic Experts and Business Consultants will help you unlock new opportunity as you scale your own operations.
Make Connecting Your Current Tech a Breeze
Choose from over 130 integrations and technology partners, plus 180 agency partners, to help you get the most out of Bloomreach Engagement.
Are you ready to take the next step?
Quick Integrations With Popular Commerce Platforms and Other Apps
Bloomreach Engagement Pricing FAQs
What makes Bloomreach different from other marketing automation tools on the market?
Bloomreach Engagement is the only marketing platform that combines customer data, automation, AI, and analytics into a single solution capable of true real-time marketing and faster time to value. It is an omnichannel marketing platform with a built-in customer data engine that unifies all customer data, interactions, preferences, and predicted behavior. You can start with a single channel, like SMS, and add more as you grow.
With Bloomreach, your data sets and audiences are consistent and accessible on all your channels, so your individual channel marketing strategy will always be informed by and in sync with all other campaigns. Plus, you ultimately save on things like SMS sending costs, ad spend, and email database health by being hyper-targeted and personalized.
Isn't Bloomreach a CDP?
We can be. Data is at the core of all of our marketing automation products. When you buy Engagement you get access to our customer data engine (CDE), which combines data unification, identity resolution, and other CDP capabilities with journey orchestration, AI, and marketing analytics. Learn more about our customer data engine.
How do you calculate price?
Your Bloomreach subscription consists of two parts: a module fee and a usage fee. You only pay for the modules (e.g., email marketing) you wish to access. After choosing the module, your pricing is usage-based. The more the usage, the lower your per-unit price, so growing with Bloomreach is a win-win. All base plans include access to our customer data engine, Bloomreach’s data and analytics core. Your base plan also comes with Bloomreach support and access to our documentation and best practice sessions.
An annual subscription gives you flexibility and challenges Bloomreach to demonstrate our value year after year. We only win when our customers win. We believe a year is an adequate amount of time for us to prove our value, although you can unlock even better rates with longer-term agreements.
Can I only buy the channels and features I want?
With Bloomreach Engagement, you start anywhere and build as you grow. All of our base plans are channel or module specific so you get the most out of the platform to solve for your immediate pain points. You only pay for the modules you want. Additional modules and upgrades can be purchased separately.
What happens if I use Engagement more than I expect?
Engagement continues to work without upgrading, meaning there is no interruption to your marketing activities. Excess usage is charged separately. You can upgrade your contracted usage amount for better rates by contacting your rep.
Can I add other modules at any time?
Yes! Our pricing is structured to allow you to grow at your own pace. As a customer, you will have a representative you can contact to get started with other modules as soon as you’re ready — without interruption to your current marketing activities.
How quickly can I get started?
Our goal is to enable you to send hyper-targeted and personalized campaigns as soon as possible. It all depends on your unique needs and situation. For example, we’ve had customers get started in as little as a few weeks setting up a single channel. On average, our customers are actively using Bloomreach Engagement within 3 months as attested in the G2 2023 Comparisons and Ratings Report. To help you get started and continue to grow, we offer a variety of services and support, including:
- Support via phone, live chat, Slack, or a dedicated Customer Service Manager
- In-depth product documentation
- GDPR, TCPA, CTIA compliance support
- Best practice webinars and community platforms
- Onboarding and implementation support
- Email list validation service
- Plug & Play Use Cases
- Bloomreach Academy educational course
Can Bloomreach Engagement integrate with my existing tech stack?
You bet — it’s one of the things that we do best. Bloomreach seamlessly integrates with leading commerce platforms including Shopify, Shopify Plus, BigCommerce, and Magento. We also support two-way integrations with popular apps like Snapchat, Facebook, Attentive, Klaviyo, Movable Ink, Gorgias, and Yotpo, and can also easily plug into your existing data solutions like Snowflake, Segment, and more.
With 130+ integrations (and growing), you can sync as much of your data as you want across ecommerce, email, SMS, loyalty, web, and analytics sources. Need to get granular? Our API lets you customize what data you pull in to truly fit your omnichannel needs.
What kind of support is available for Engagement?
We provide support spanning from implementation to practical use to strategic consulting. When you use Bloomreach Engagement, you can contact support directly in the app. With an average 2-minute response time, our support team provides prompt front-line support. Plus, our Strategic Experts and Business Consultants will help you unlock new opportunity as you scale your operations.
