Push The Limits of What’s Possible With AI

With a little help from the best AI for e-commerce, you can build stronger customer relationships, uncover new revenue opportunities, and scale your campaigns like never before.

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Marketing Intelligence Powered by Loomi, the Best AI for E-Commerce

Why the best? Loomi leverages decades of AI learning plus instant access to first-party data to personalize the entire customer journey.

Real-Time Customer Insights

Get answers to your most burning questions — “Who are my serial returners/” “Who is likely to purchase now?” “How do I improve repeat purchase rates?” — all updated instantly with every customer interaction.

Building a Privacy-First Strategy

Never compromise on building a brand your customers trust. Deliver on your promise of privacy and personalization with insights based only on zero- and first-party data.

Generative AI for Marketing

Loomi streamlines your efforts with automated content generation, product recommendations, and predictions. Discover the ease of prebuilt models and the flexibility of customization to cater to your business's unique needs.

Marketing Intelligence Tools Turn Data Into Action

Bensons for Beds, logo


increase in YoY sales with email personalization, mattress recommendations, and a better understanding of customer journeys

See Case Study
See Case Study
Yves Rocher, logo


increase in purchase rate with real-time personalized product recommendations vs generic top-seller recommendations

See Case Study
See Case Study
Bimago, logo


increase in subscriptions from weblayers with AI-driven contextual personalization

See Case Study
See Case Study
Vitkac, logo


increase in conversions within 11 days with personalized product recommendations

See Case Study
See Case Study
Pixers, logo


increase in email click-through rate with features like optimal send time prediction

See Case Study
See Case Study


increase in conversion rate in comparison with non-personalized weekly campaigns

See Case Study
See Case Study


increase in total conversions from Google Ads remarketing campaigns due to better insights and real-time customer segmentations

See Case Study
See Case Study

Convert Better With Product Recommendations

Our marketing intelligence system helps you personalize email, SMS, or on-site banners with product recommendations. Select from prebuilt templates such as recommendations based on textual similarities, behavioral similarities, or metric-based categories to launch your efforts fast. Or, create custom recommendation models optimized for your unique business goals.

Know Your Customers and Optimize Campaigns With Predictions

Loomi can identify lapsing customers, predict the most lucrative channels, and even determine which customer is likely to buy during a live session. You can also build your own models to identify high-value audiences based on unique metrics.

Get More Clicks With Individual Optimal Send Times

Loomi determines each customer’s optimal send time for email and SMS and stores it within their profile. Your campaigns don’t have to rely on aggregate send times for your entire audience – they’re sent when each recipient is most likely to open or click.

Delight Every Single Customer With Contextual Personalization

Don't settle for what works for most of your customers. Contextual personalization employs Loomi's self-learning models to determine the best channel, email campaign, or web banner for each individual customer, while still accounting for profitability.

Unleash Your Creativity With Automated Content Generation

Remove the time-consuming task of generating new content ideas and writing content variations across different channels. Loomi can generate high-converting content for quick and effective emails, SMS, mobile push, and more.

Gain Insights Into Customer Behavior in Seconds

Get valuable insights into customer behavior, preferences, and trends within seconds with comprehensive out-of-the-box reporting templates. Find user cohorts based on purchases or visits, analyze best-selling categories, get channel performance metrics, and more. Customize them to your unique goals, or create your own reports, cohorts, and trend analyses using our intuitive customer analysis tools.

Meet Loomi: Powering Limitless E-Commerce Personalization

Contextual personalization has allowed us to show the best possible personalized subscription banner to every individual customer.

"This leads them to having a better experience with our brand, which aligns with why we adopted Bloomreach Engagement." Read more.

Marketing Intelligence & AI FAQs

Common questions about Bloomreach's Marketing Intelligence & AI product with Bloomreach Engagement

By analyzing customer data, we can help businesses identify patterns and trends in customer behavior, allowing you to create more targeted and personalized marketing campaigns. Our platform also provides real-time analytics and insights, so businesses can quickly identify and respond to changes in customer behavior and preferences.

Yes, we offer an out-of-the-box analytics template library for our customers to get quick access to customizable reporting and analytics dashboards, which can be tailored to meet the specific needs of their business. Our platform provides real-time reporting and analytics, so businesses can quickly identify changes in customer behavior and easily modify their marketing campaigns, workflows, or overall strategy.

Yes, we offer advanced analytics and reporting capabilities that allow businesses to track the performance (such as ROI) and attribution of marketing campaigns. Our platform can help businesses identify which campaigns are generating the most revenue and which ones are not performing as well, allowing them to make data-driven decisions to improve their marketing strategies.

Our platform is designed to be user-friendly and intuitive, even for users who are not data experts. Our platform offers prebuilt analytics and reporting templates for easy access to insights based on different use cases and customizable dashboards, making it easy for businesses to access and analyze their data without the need for extensive technical knowledge.

Loomi's product recommendations and predictive analytics can help businesses improve their marketing campaigns by providing personalized and relevant content to customers based on their behavior and preferences, such as browsing and purchase history, zero-party data, and more. These tools can also help businesses identify high-value audiences and optimize their campaign performance by predicting the probability of future customer behavior such as purchase, churn, best channel, optimal send time, and more. Learn more about our industry leading AI, Loomi.

Yes, Loomi can be customized to fit your business needs. No matter what your needs are, Loomi is the perfect tool for implementing an AI content strategy that works. Our platform offers prebuilt customizable templates for product recommendations, prediction models, and analytics and reporting. We provide flexibility for businesses to either use those templates as they are, customize them, or build their models based on unique metrics that matter to them. Additionally, our platform offers a range of data integration options, so you can easily connect your data sources and create a hyper-personalized experience for your customers.

Loomi is designed to be highly accurate and reliable. Loomi is more than an AI copy editor, it can power product recommendations and deliver the right message at the right time for every single customer. We leverage machine-learning algorithms and predictive models that are trained on large amounts of historical data to ensure that our predictions are as accurate as possible. Additionally, our platform offers real-time monitoring and optimization, so you can continually improve the accuracy of your predictions over time.

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