Customer case

Cedar Fair

Cedar Fair is one of the largest amusement-resort operators in the world, entertaining 26 million guests a year across its 11 amusement parks, including its flagship park, Cedar Point.

"We have the ability now to look at the people coming into our parks, and we can deliver the right message for them, at the right time"

Jim Denny, VP of eCommerce at Cedar Fair

Cedar Fair parks provide incredibly immersive experiences. That focus on an immersive experience was pivotal to Cedar Fair’s digital transformation path, which began where all the best do - with customer expectations.

Cedar fair had a critical look at where their digital experience was to see if they were living up to guest expectations. With this in mind, the team set about creating a digital vision and a clearly defined plan to get there.

Check out the case study to see how Cedar Fair used BloomReach Experience Manager (brXM) to: 

  • Deploy 11 park sites in 4 months
  • Build 8 mobile apps, connected to CRM and in-park beacons
  • Enable targeting with dynamic content
  • Optimize experience with built in A/B testing

Cedar Fair

Cedar Fair

Download the case study now

Thank you

We hope you'll find this document valuable. Reach out to us at any time if you'd like to discuss this topic further!

Download Now