Wickes: Making it easy to shop
Micro-webinar! (only 20 mins)
Thursday, January 30, 2020 - 7:30 AM PT / 10:30 AM ET / 3:30 PM GMT / 4:30 PM CET
84% of companies that work to improve their customer experience report an increase in their revenue.*
At Wickes, the British home improvement retailer, upgrading the online customer experience is therefore a top priority.
Learn how they are making shopping easy by offering a slick and engaging customer journey - which drives revenue!
Join Neil Kirkpatrick, Multi Channel Development Manager at Wickes for a 20 min micro-webinar on:
Their roadblocks to delivering an excellent end to end customer journey
Why they focused on personalising buying journeys across all touchpoints to improve customer experience
How they continue to innovate and improve the shopping experience
*(Global Customer Experience Benchmarking Report, Dimension Data 2019)