Real-Time Customer Journeys​
Retaining shopper engagement is a significant challenge for even the top ecommerce brands today. It is crucial for you to actively optimize user experience offerings to ensure maximum satisfaction.
The personalized experience you provide to your customers has a direct impact on your business. Real-time personalization is a proven strategy that can significantly improve profitability.
Predict customer intent using machine learning and predictive analytics to rank customers by propensity to make purchases, open emails, and churn. Use these insights to optimize marketing campaigns.
Collect all customer data relevant for activation in a single place that powers personalization across the customer journey. This includes on-site data, back-end data, offline data, calculated metrics, and predicted future data. Make customer insights, segments, and attributes available in real time to create personalized experiences at scale.
Capture and visualize insights from data the moment you need it. Dig as deep as you want thanks to an event-based data model. Get a high-level overview as well as deep analyses with the customizable nature of reports, cohorts, analyses, custom metrics, and dashboards. Uncover previously unseen trends thanks to identity resolution and profile stitching across devices and data sources.
Adapt your campaigns to the customer’s behavior in real time and stop delivering ineffective campaigns with the wrong message at the wrong time. Use the event data in the single customer view to trigger campaigns in email, SMS, display ads, or 10+ other marketing channels, as well as on-site or in-app. Easily manage complex campaigns, thanks to an intuitive visual scenario builder.
Build relationships with customers thanks to our first-party data platform. Stop relying on third-party cookies that are being severely limited by major browsers.
Get an accurate picture of customer behavior and improve your performance metrics while respecting customer privacy at the same time.
Target specific segments based on demographics, behaviors, and interests to reach a broader audience instantly. Synchronize lists and segments, create lookalike audiences, and track these events.
Help recover lost revenue by bringing back inactive customers into the funnel, prevent customers from churning, and gather feedback on why customers became inactive to improve the customer experience.
Transform your newsletter by adding personalization to increase engagement and boost conversions. This can be achieved by personalizing regular automated newsletters with relevant content and dynamic product recommendations.
Loomi AI predicts each customer’s probability of purchase and automatically segments them into high, medium, or low segments as their behavioral patterns change in real time. Then, update marketing budgets to boost overall marketing performance.
To maximize customer insights, Loomi AI identifies serial returners by analyzing their purchase and return behavior. Marketers use this information to create personalized strategies and messages for improved customer satisfaction and loyalty.
Transform your newsletter with AI-powered personalization. Loomi AI analyzes customer context, real-time preferences, and historical interactions to display the most engaging email variant.
Drive more revenue with fewer sent emails.
Text less and convert more customers.
Reduce CAC on popular ad platforms with your existing data.
Utilize real-time browsing behavior, rich data, and Loomi to revolutionize your customer experience.
Drive engagement & retention with personalized messages.
Drive engagement & retention with personalized messages across all channels.
Identify trends in behavior and optimize campaigns with AI.
Achieve rapid results with our testing capabilities.
Yes! Our first-party data platform helps companies build direct relationships with customers and offers a range of solutions for the technical, legal, and privacy respecting aspects of the world without third-party cookies.
Bloomreach offers pre-built integrations with other vendors and also customizable webhooks and APIs that make it as easy as possible to integrate with your current vendor.Â
Products
Marketing Automation
Personalize marketing in real-time across email, sms, app, website, and more.
Product Discovery
Ecommerce search and merchandising focused on maximizing revenue.
Unified Data Platform
Customer & product data management, integrations and advanced analytics for omnichannell personalization.
Solutions
Integrations
Technology Partners
Become a Partner
Resources
The Edge Summit
London & New York, Sep 2024
Pricing
There Is No Upgrade From Bloomreach
Find the perfect package for your business. Unify all your customer and product data and deliver connected customer experiences with our three commerce-specific products.
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About Us
Life With Bloomreach
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