Marketing Automation That Personalizes Every Customer Moment
Bloomreach Engagement brings together real-time customer and product data, 13+ marketing channels, and powerful analytics — all intelligently powered by AI. Create truly personal experiences, from first click to loyal fan, all from one place.
1,400+ Fast-Growing Brands and Enterprises Scaling With Engagement
How It All Works. Together.
Smarter Marketing. Bigger Returns.
+50%
CRM Revenue with personalized marketing
Source: Lovall case study
2x
Productivity with independence from IT and other teams
Source: Forrester TEI Study
<6 mos.
Payback with personalized marketing
Source: Forrester TEI Study
More Strategy. Less Busywork.
Customer-First, Not Channel-First
Most platforms are built around channels, not people, forcing you to jump between disconnected systems and creating inconsistent experiences. Engagement is different. We put the customer at the center by unifying your data, AI, and marketing channels, so you can stop duct-taping tools together and start creating seamless journeys.
Deep Analytics From a Single Prompt
Detailed reports take time, and not every marketer is a data expert. That’s why Loomi Analytics agent lets you explore customer behavior, create segments, track campaign results, and uncover new insights—all with simple prompts. Reporting now takes seconds, not hours.
Sounds Too Good To Be True?
See What Our Customers Are Saying.
“The main game-changer has been the deep learning tech and real-time data crunching… Our business metrics are solid proof that the promise of personalization isn’t just hype—it’s reality, and Engagement is the powerhouse behind it.”
“Engagement made our automated email triggers hyper-personalized… and transformed our insights reports, allowing us to focus on CLV and purchase frequency.”
“Engagement replaced our old system in two months and helped us grow our customer database five-fold in a year… The platform’s AI-driven insights create personalized experiences that increase customer lifetime value.”
“Integrating different data sources for communications across multiple channels has been a smooth process… Being able to create audiences and send comms within one platform saves so much time and allows my team to focus on the right messaging.”
“Bloomreach is a Swiss army knife for our digital needs. The real-time journey optimization, seamless integrations, and unified customer data ensure we deliver personalized and memorable experiences… It’s been a pivotal asset for our growth.”
“Bloomreach puts power at your fingertips, allowing you to showcase the perfect product at the perfect moment… transform the way your customers engage with your brand, fostering loyalty and driving decisions effortlessly.”
“We embarked on our quest for a robust customer data platform and found much more. Their channel orchestration tools made integration seamless… Bloomreach genuinely shines in its ability to unify customer data, driving a more personalized experience at every turn.”
A 30-Minute Chat To Help You Make Sense of It All
01
Let’s talk about your current setup and the reasons you’re exploring new options.
02
Gain a clearer understanding of the product landscape and your available choices.
03
We’ll share our perspective on how Engagement stacks up against the competition.
Powerful. Flexible. Secure.
Start Smart, Scale Seamlessly
Starting with Engagement is simple, and you can start with any channel — email, SMS, mobile app, and more. Our platform is built to keep pace with your needs, so you have the right tools for today and tomorrow.
Launch Proven Campaigns. Instantly.
Start with proven strategies, not a blank slate. Build on best practices with an in-platform use case library full of pre built campaigns and dashboards to launch effective marketing, fast.
Made To Connect With Your Stack
Engagement fits right into your setup. Connect seamlessly with major ecommerce platforms like Shopify and BigCommerce, plus 130+ other tools you already use. Have a custom need? Our flexible system makes it simple to connect to almost anything.
Insights for Marketers. No IT Required
Get direct access to customer analytics, then immediately use them to create high-performing campaigns. All on your own, no IT request needed.
Marketing at the Speed of Your Customer
A customer’s intent changes in a second. Our platform processes customer signals in real time, so your marketing reflects who your customer is right now, not who they were five minutes ago.
Security, Built-in
We were the first SaaS company to be GDPR certified and continue to meet rigorous standards like ISO and SOC 2 Type II. For us, it's simple: protect your brand, your customers, and your data.
Customer Stories
“Engagement helps us maximize the potential of our customer data, enriching our campaigns and streamlining the process through automation. It’s perfect for our needs and future growth.”
“The Loomi Analytics tools allow you to independently aggregate your data so that you can actually do the quick queries yourself. The whole process is much more independent and much more accelerated.”
“We needed a tool that could not only achieve according to our plans but could create success going into the future.”
“Engagement helps us maximize the potential of our customer data, enriching our campaigns and streamlining the process through automation. It’s perfect for our needs and future growth.”
“The Loomi Analytics tools allow you to independently aggregate your data so that you can actually do the quick queries yourself. The whole process is much more independent and much more accelerated.”
“We needed a tool that could not only achieve according to our plans but could create success going into the future.”
One Platform, 13+ Ways to Connect With Your Audience
Maximize the Power of Your Marketing Channels
Marketing Intelligence and AI
Let AI find hidden opportunities and optimize every campaign.
See What You Can Build
Explore real-world use cases designed to boost engagement and revenue.
Ready To Build Deeper Customer Connections?
See how Engagement can help you create truly personal experiences that drive loyalty and growth.
See Bloomreach in minutes
Take this self-guided tour to experience how Bloomreach makes online shopping personal.