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Reactivation of Lapsing Customers With Contextual Personalization

Don’t let your valuable customers slip away. With contextual personalization, you can target key segments with a personalized offer (e.g., free shipping or a discount). AI automatically determines what will most likely engage each customer — deploy this use case to keep your customers coming back and drive revenue.

Goal

Retention

Maturity

Advanced

Channel

Omnichannel

Tags

Content Personalization, Customer Behaviour, Customer Retention

Metrics

Active Subscriber Base, Retention Rate, Revenue

Industries

Ecommerce, Retail, Travel

Available in Use Case Center

“Use personalized emails to prevent key customers from lapsing, boosting revenue and retention.”

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Personalized Customer Journeys Lead To Better Customer Experiences

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