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Reactivation of Lapsing Customers With Contextual Personalization

Don’t let your valuable customers slip away. With contextual personalization, you can target key segments with a personalized offer (e.g., free shipping or a discount). AI automatically determines what will most likely engage each customer — deploy this use case to keep your customers coming back and drive revenue.

Goal

Retention

Maturity

Advanced

Channel

Omnichannel

Tags

  • Content Personalization, Customer Behaviour, Customer Retention

Metrics

  • Active Subscriber Base, Retention Rate, Revenue

Industries

  • Ecommerce, Retail, Travel

Available in Use Case Center

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Reactivation of Lapsing Customers With Contextual Personalization

“Use personalized emails to prevent key customers from lapsing, boosting revenue and retention.”

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Personalized Customer Journeys Lead To Better Customer Experiences

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