See All Use Cases

Reactivation Campaign for Disengaged SMS Subscribers

This Use Case allows automated and personalized SMS messages, addressing clients by their first name and referencing their last purchased product, to encourage their return and motivate them to buy. It includes a working automated scenario with an SMS journey and a custom evaluation dashboard for monitoring performance.

Goal

Maturity

Channel

SMS

Tags

Metrics

Industries

bloomreach_pattern
Example of Plug and Play Personalized SMS Reactivation Campaign

This Use Case offers a straightforward solution for clients seeking to identify and re-engage with lapsed customers. Lapsed customers, defined as those who have not made a purchase or interacted with you for a specified period, can be reactivated through personalized communication strategies this Use Case provides. Re-engage your customers and bring them back into the fold!

“Approximately 75% of customers who leave their carts without completing a purchase have the intention to finalize it later. Use personalized SMS messages to get them back!”

Explore more from our Use Case Library

Email
Opt-in Restock Alert
SMS
Abandoned Browse SMS
Email
Retention Campaign for Repeat Purchasers
Analytics
RFM Segmentation
SMS
SMS Subscription With Email Collection
Analytics
Key Customer Segments & Insights Dashboard

Personalized Customer Journeys Lead To Better Customer Experiences

There’s a reason we’re trusted by 1,400+ brands worldwide

Life With Bloomreach

Watch this video to learn what your life could look like when you use Bloomreach.