“We’ve been able to tailor everything to individual customers, giving them the digital experience they want, and the results have been immediate.”
“We’ve been able to tailor everything to individual customers, giving them the digital experience they want, and the results have been immediate.”
At DFS…it’s essential that we accurately personalize our communications so we only talk to our customers about the specific furniture they’re shopping for. Bloomreach Engagement, coupled with third-party data enrichment and visualization tools, has enabled us to do all of this in a scalable and easily manageable way.
We want to cater to a lot of different styles and doing that is a lot harder than it sounds. You know, you obviously want to personalize, you want to find that complementary product that people will get excited about. That way, for every customer, Living Spaces is the perfect shopping destination for them. Bloomreach really empowers us to do that.
“Bloomreach is the perfect blend of art and commerce. It enables us to set rules to influence machine learning to drive key trends and metrics like margin, average order value, and conversion rate.”
“Bloomreach Engagement didn’t just help us in sending emails — it empowered us to create meaningful, captivating interactions that truly resonated with our audience.”
“Our reengagement journey used to speak broadly to customers without taking their unique needs into account. Now, we can personalize them, reaching every single person on the right channel with the right message.”
“We’ve completely changed the way we do SMS campaigns with Bloomreach and it’s become an important part of our omnichannel strategy.”
We’re excited to see our Facebook Ads’ performance more clearly. As always, Bloomreach has been a responsive and trusted partner in helping us get more out of our marketing budget.
“The technical knowledge and insight given to us by the Bloomreach team has been top notch. We really had the feeling that Bloomreach wanted this project to be as successful as we did here at N Brown.”
“Thanks to Bloomreach, we now have a lot better tracking of how our emails behave. We are sending a lot fewer emails, but with the higher engagement rate, we are increasing our sales.”
“The technical integration with Bloomreach was easy and seamless. Bloomreach offers enough tools and services to be that one consistent ‘brain’ behind the website operation. Bloomreach can help the customer journey be flawless across the entire web experience.”
“Having higher quality data allows you to communicate in a better way with your customers. The ultimate goal is to use the data we have collected to offer our customers the best possible experience.”
“When we first demoed Bloomreach Engagement, our tech team, data team, and marketing team were all really excited by the platform’s capabilities. It was very clear to us how easy the platform is to use and how we could leverage its features to achieve the goals of all of our stakeholders.”
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Customer & product data management, integrations and advanced analytics for omnichannell personalization.
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London & New York, Sep 2024
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Life With Bloomreach
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