Personalize Every Customer Interaction
From email to search, ads to app, Bloomreach's Loomi AI personalizes every interaction between your brand and your customers.
Explore Bloomreach products that power every step of your customers' journey.
Drive more revenue with fewer emails. Loomi AI uses deep customer data to help you send personalized campaigns that sell.
Explore Email
Marketing Automation
Use Loomi AI to personalize 13+ channels—like SMS and Mobile App. Anticipate what customers want next to increase loyalty and reduce manual work.
Explore Marketing Automation
Autonomous Search
Boost revenue per visit with self-learning search. Loomi AI understands intent, not just keywords, to connect shoppers to the products they actually want to buy.
Explore Autonomous Search
Conversational Shopping
Increase conversion rates with a shopping agent powered by Loomi AI. Bring the expertise of a sales associate online to guide shoppers to the right purchase instantly.
Explore Conversational Shopping
Trusted by 1,400+ Brands Across Retail, Travel, Beauty, and More
Putting Personalization to Work
The Intelligence
Behind Personalization
Meet Loomi AI, the intelligence platform that powers it all. It connects your data, channels, and teams to tailor every customer journey in real time.
First-Party
Context
Loomi AI connects first-party customer and product data with business metrics and campaign performance to understand every customer in the context of your business.
Real-Time
Decisioning
Customer intent changes in milliseconds. Loomi AI processes data and adapts the experience instantly (in 5ms–2s), so you never miss a moment.
Connected Orchestration
From email and ads to search and shopping agents, Loomi AI connects seamlessly across channels, apps, and agents.
Shape Your Growth With Loomi AI
See how our intelligence platform drives magical and measurable experiences for over 1,400 global brands.