Case Study

Staples Increases RPV Through Smarter Site Search

Learn how Staples used Bloomreach Search and Merchandising to scale its SKU catalog 10x without adding a single person to its onsite search team.

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We definitely get the sense that we are tackling more bigger picture problems, like how do we drive product discovery and expose users to new categories, new products, new services.

Doug Gribbel, Sr Manager of Global eCommerce Search at Staples

Learn how Staples used Bloomreach Search and Merchandising (brSM) to:

  • Boost RPV on its B2B site by 3.5%
  • Lift RPV by 4.4% on Staples.com
  • Increase average time on site by 47%

Staples is a global retailer and a leading provider of business solutions with its digital operation ranking No. 5 in the Internet Retailer 500. Staples boasts multiple websites across North America, including the consumer- and SMB-facing Staples.com and its business-to-business property StaplesBusinessAdvantage.com

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