Urbanstems is a seamless, one-of-a-kind flower delivery service that is helping to make anyone’s day from coast to coast. The company is dedicated to making sending flowers a personalized, modern experience.
How UrbanStems Executes Endless Possibilities With Bloomreach
Challenge
Urbanstems aims to:
- Better understand customer segments and utilize this insight in advertising.
- Create highly personalized experiences for every customer.
- Improve customer retention by transitioning one-time buyers into loyal customers.
- Free up its internal team to focus on strategic initiatives rather than manual data compilation.
Urbanstems’ challenges included limited reporting capabilities in previous platforms, technical limitations, and inefficiencies in audience segmentation and campaign management.
Solution
Bloomreach Engagement addresses Urbanstems’ challenges by:
- Providing a single source of truth for customer data, enabling a full view of the customer journey.
- Offering customizable reporting tools that go beyond the limitations of other ESPs.
- Automating audience segmentation and advertising, saving time and improving campaign efficiency.
- Empowering the team to focus on strategic roles, driving long-term growth and better marketing outcomes.
With Bloomreach, Urbanstems has increased retention among top customer cohorts, improved personalization, and unlocked the potential to work smarter and more efficiently.
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Are you looking for a single source of truth for your data?
Look no further. See how Bloomreach unifies your data, channels, and teams — so you can create personalized campaigns that convert. We’d love to have a 30-min chat to help you learn more.
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We know your time is valuable, so let’s cut to the chase.
This isn’t your typical sales demo; it’s a conversation designed to help you make an informed decision about Autonomous Marketing, Autonomous Search or Conversational Shopping. We’ll discuss your challenges, explore potential solutions, and see if Bloomreach aligns with your goals.
What to Expect in Your
30-Minute Chat
- A clear view of where you stand and what’s holding you back.
- A no-fluff comparison of your options—and how Bloomreach stacks up.
- No sales pressure. No wasted time. Just real answers to help you move forward.
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