Omnichannel Loyalty Programs: 10 Steps and Real Examples for 2025
One of the biggest challenges for any business is getting customers to keep coming back. After all, customer loyalty is what keeps a business thriving. This is why brands offer customer loyalty programs — to maintain lasting relationships and convert them into repeat buyers. However, many brands make a common mistake. They think traditional loyalty […]
15 Essential Email Marketing Analytics & KPIs to Track in 2025
Email marketing analytics and key performance indicators (KPIs) can be measured in many ways. Look at any email marketing tool and you’ll find dozens of email KPIs you can use and monitor. But blindly trusting these metrics can result in misinterpreted data and bad decisions. To actually succeed with your email marketing KPIs, you need […]
IIAA Scales Multi-Brand Marketing and Achieves 5x Campaign Revenue Growth With Bloomreach
Industry: Beauty The International Institute for Active Ageing (IIAA) is home to scientifically proven, planet-positive skin health brands that are redefining how people feel in their skin. Leading with science, innovation, and knowledge, IIAA is transforming the beauty industry through a holistic approach to skin health. As the umbrella company for four interconnected brands — […]
How To Transform Your Transactional Messaging
Transactional messaging has evolved from a backend necessity to a strategic customer experience driver. Speed, personalization, and reliability aren’t differentiators — they’re baseline expectations. And yet, customers remain frustrated by slow confirmations, generic updates, and delivery uncertainty. Legacy systems can’t meet modern demands, resulting in missed moments and lost trust. This creates a clear opportunity […]
7 Ecommerce Personalization Strategies to Boost Sales in 2025
Ecommerce personalization has evolved from a nice-to-have feature to a business necessity. With 81% of shoppers more likely to buy from companies offering personalized experiences, the stakes have never been higher for digital retailers. The good news is that personalization technologies have matured significantly. The challenge now lies in selecting and implementing the right strategies […]
Smart Lock Leader Nuki Elevates Loyalty With Bloomreach and Antavo
Industry: Retail Nuki is a leading provider of smart, retrofit access solutions, offering revolutionary smart locks with a high-end design and minimalist style. Launching to success with a Kickstarter campaign in 2015, Nuki serves a loyal community of customers who share its vision of a smarter, safer, and keyless future. Today, Nuki has more than […]