Autonomous Search Unlocks Human-Centered Shopping for Brands
Many of us remember our first experience with online discovery, whether we were searching for content, products, or knowledge. We’d play with the filters and type our tailored searches into the search bar, learning to carefully word them to trigger the results set we wanted to see. The process behind search is pretty ingrained in […]
What Is an AI Agent?
Artificial intelligence has already become part of everyday life, from the recommendations you see online to the way businesses engage with customers. But what is changing is how these experiences are powered, with AI agents starting to take the reins. An AI agent is an intelligent system that can make decisions, solve problems, and take […]
How AI Search Helps You Understand Customers
Shopping today looks different from what it did 20 years ago. No more spending your weekends in an indoor mall, flitting from store to store in search of a specific item. These days, you can do it all online, scrolling, clicking, and comparing until something stands out. Just like shopping has changed, so have our […]
Think Summit
Conversational AI: Everything You Need To Know
Artificial intelligence is booming, with different software, interfaces, and use cases emerging daily. But nothing has made an impact quite like conversational AI. From AI-powered chatbots to voice assistants built into our phones, there are now conversational AI platforms everywhere. What’s more, the use of this revolutionary technology is still evolving at a rapid pace, […]
What Are the Latest Omnichannel Retail Trends?
Omnichannel retail trends are shaping the future of shopping. Have you ever received an abandoned cart email reminding you of the items you were browsing online? Or perhaps a notification on your phone letting you know that your favorite retailer just restocked the jacket you’ve been eyeing? These seamless experiences are all thanks to omnichannel […]
