More Revenue. Fewer Emails.

Your email service provider should do more than just send emails. Bloomreach Engagement unifies your real-time customer data, AI-powered intelligence, and all your marketing channels, starting with email. Create truly personalized experiences that drive predictable revenue and lasting loyalty — all from one platform.

1,400+ Fast-Growing Brands and Enterprises Scaling With Engagement

The Blueprint for Smarter Email

Data
Execution
Analytics

First, unify your data. To truly personalize email, you need the whole picture. Engagement connects real-time data from all your sources — your website, loyalty programs, data lakes, customer service tools, offline stores, and more — to create one complete, trustworthy view of your customer.

Then, act with intelligence. Unlike legacy platforms that separate data from execution, Engagement gives you the freedom to build any customer segment you can imagine. Use this power to launch intelligent emails where AI automatically determines the next best action, the ideal send time, and the perfect product recommendations for every customer.

Finally, prove the impact. Stop guessing which numbers to trust from siloed tools. Our unified analytics goes beyond just opens and clicks to reveal the true impact of your email strategy on customer lifetime value and what drives profitable growth.

A Recognized Leader

Bloomreach was named a Leader in The Forrester Wave™: Email Marketing Service Providers, Q3 2024. We received the highest scores possible in eleven criteria, including AI, personalization, and innovation.

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Built for the Modern Marketer

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Let Loomi AI Handle the Busywork

Think of Loomi AI as your built-in strategist, freeing you from tedious work to focus on creativity and brand growth. It automatically finds the best content for each email, predicts the likelihood of purchase or churn, and serves perfectly relevant product recommendations for every single customer.

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Campaigns Without the IT Queue

Build personalized email campaigns without relying on IT or developers. Engagement is designed for marketers to get insights and launch campaigns, all on their own.

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Join the 99% Inbox Placement Club

Achieve superior inbox placement, even during peak season. Our dedicated deliverability team, proactive IP warming, and smart frequency policies help major brands reach a 99% inbox placement rate, keeping you out of the spam folder and in front of your customers.

See How Others Are
Using Bloomreach for Email

LOVALL
MandM
Unisport
58.33%
Increase in revenue (vs. previous campaign)
13.39%
Increase in click rate
40%
Email open rate
4x Lifecycle Revenue with Personalization

"We spotted a heatwave in one of our key markets, so we repurposed a previous email to push warmer weather products for that day, leading to far greater success in our email revenue performance."

 

Read the Full Story

Jonnie Crimmons Senior CRM Executive |
LOVALL
30-40%
Email open rate
$10K-$50K
Revenue Lift
2-5%
Click-through rate
MandM Direct Found the Secret to a Better Send Time with Personalization

“By testing core value campaign messages against each other across each day, we found that value campaigns sent on Sunday had stronger open and click rates than on other days.”

 

Read the Full Story

Ollie Wilson Insight Activation Manager | MandM Direct
40%
Email open rate
$100-$500K
Revenue Lift
2-5%
Click-through rate
Unisport’s Formula: A Powerful Platform + Smart Strategy

"Satisfaction with the platform has been consistently high. The solution has demonstrated strong performance, and its features and usability have positively contributed to our operational efficiency and the overall experience."

 

Read the Full Story

Rafal Krupa Email Marketing Specialist | UNISPORT
58.33%
Increase in revenue (vs. previous campaign)
13.39%
Increase in click rate
40%
Email open rate
4x Lifecycle Revenue with Personalization

"We spotted a heatwave in one of our key markets, so we repurposed a previous email to push warmer weather products for that day, leading to far greater success in our email revenue performance."

 

Read the Full Story

Jonnie Crimmons Senior CRM Executive |
LOVALL
30-40%
Email open rate
$10K-$50K
Revenue Lift
2-5%
Click-through rate
MandM Direct Found the Secret to a Better Send Time with Personalization

“By testing core value campaign messages against each other across each day, we found that value campaigns sent on Sunday had stronger open and click rates than on other days.”

 

Read the Full Story

Ollie Wilson Insight Activation Manager | MandM Direct
40%
Email open rate
$100-$500K
Revenue Lift
2-5%
Click-through rate
Unisport’s Formula: A Powerful Platform + Smart Strategy

"Satisfaction with the platform has been consistently high. The solution has demonstrated strong performance, and its features and usability have positively contributed to our operational efficiency and the overall experience."

 

Read the Full Story

Rafal Krupa Email Marketing Specialist | UNISPORT

A 30-Minute Chat To Help You Make Sense of It All

01

Let’s talk about your current setup and the reasons you’re exploring new options.

02

Gain a clearer understanding of the product landscape and your available choices.

03

We’ll share our perspective on how Engagement stacks up against the competition.

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Everything You Need To Succeed

Start With Email and Grow Everywhere

Outgrowing your email provider often leads to a painful and costly migration. Bloomreach is different. Start with our world-class email solution and simply add SMS, app messaging, and more whenever you're ready — all on the same unified platform.

One Customer, One Complete View

Stop trying to piece together customer profiles from siloed tools. Engagement unifies all of your online and offline data into a single, complete view, ensuring one customer always equals one person across every channel.

Integrations Without the Headache

Stop wrestling with complex, custom-built integrations. We offer seamless connections to the platforms you rely on, from major services like Shopify, BigCommerce, and Snowflake to over 130 other tools. For any custom need, our flexible, API-first design makes connecting simple.

Segmentation Without Limits
Don't let outdated tools limit your strategy. While legacy platforms struggle with real-time data, Engagement allows you to combine everything you know about each customer to create sophisticated, 1-to-1 campaigns that instantly act on their behavior.
Don't Start From a Blank Slate
Our in-platform use case library offers proven strategies right from the start. Launch effective campaigns and dashboards in minutes, all built with expert knowledge from leading brands.
Security You Can Build On
We were the first SaaS company to be GDPR certified and continue to meet rigorous standards like ISO and SOC 2 Type II. For us, it's simple: protect your brand, your customers, and your data.
Smart Collaboration, Total Control
Empower your entire team to work together securely. Granular user roles and approval settings mean everyone has the access they need — and nothing they don't — so campaigns get done fast and right.

The Future of Email Is Autonomous

Where legacy ESPs simply assist, our AI is built to automate. Bloomreach’s autonomous marketing agents are ready to build, execute, and optimize entire email campaigns based on your goals, freeing you to focus on creativity and growth.

See What You Can Build

Explore real-world use cases designed to boost engagement and revenue.

Ready To Build Deeper Customer Connections?

See how Engagement can help you create truly personal experiences that drive loyalty and growth.

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4.6/5 (593+ reviews)

See Bloomreach in minutes

Take this self-guided tour to experience how Bloomreach makes online shopping personal.

Life With Bloomreach

Watch this video to learn what your life could look like when you use Bloomreach.