Miele Cuts Customer Service Calls and Drives Revenue Growth With Bloomreach
Miele is a premium global appliance manufacturer, renowned for its high-quality kitchen and home appliances. With over a century of innovation, Miele serves millions of customers while adhering to its brand promise of “Immer Besser” (forever better).
Take Your SMS Marketing Strategy to the Next Level With Bloomreach Engagement
SMS marketing has grown by leaps and bounds recently and has become one of the most important and effective marketing channels. As SMS regulation tightens — including new state laws like Texas SB 140 — it’s more important than ever to have compliance baked into your SMS marketing strategy. Bloomreach Engagement offers built-in tools to […]
Bloomreach Named a Leader (Again!) in the 2025 Gartner® Magic Quadrant™ for Search and Product Discovery
Discover why we are recognized
Short Codes for SMS Marketing: Ultimate Guide
Texting is one of the most common forms of modern communication, which is why more and more businesses are turning to SMS marketing as a valuable, profitable channel. And if you want to get the most out of your texts, your business needs to invest in short codes. A shorter phone number to send marketing messages […]
How To Reduce Cart Abandonment: The Role Of AI-Powered Personalization in Profitable Sales
Cart abandonment can be a silent killer of ecommerce revenue. You spend time and money bringing customers to your site, they browse, add products to their cart, and then… nothing. They leave without completing the purchase. A staggering 70% of shopping carts are abandoned across the ecommerce world. That’s a huge missed opportunity for profitability. […]
How AI Technology Will Transform Customer Engagement
While it might seem like artificial intelligence should stay out of customer service, it’s actually a major advantage for creating great customer experiences. Human interaction is still important, but today’s shoppers expect brands to know their needs and respond quickly and accurately — something AI excels at. AI technology can help identify and meet customer […]
