In this episode of ‘The State of Commerce Experience’, Brian explores the influence that Amazon is having on eCommerce with John Rossman, business advisor, author of "Think Like Amazon" and Managing Partner at Rossman Partners.
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In today’s episode, Brian speaks with advisor, author and Managing Partner at Rossman Partners, John Rossman.
John and Brian met while working at Amazon in the mid-2000s, when John ran ongoing services and support for retail customers as part of the Amazon’s Enterprise Services division.
Since then, John has published three books focused on what eCommerce businesses can learn from Amazon, including his latest book, "Think like Amazon: 50 ½ Ideas to Become a Digital Leader."
- Throughout this meaningful conversation, John shares a number of strategic insights into the relationship between Amazon and eCommerce, including:
- How Amazon has responded to the Covid-19 crisis and what other businesses can learn from its response and approach.
- What the future looks like for Amazon and what this could mean for eCommerce businesses.
- Critical takeaways from his new book, "Think Like Amazon" that you’ll want to start applying straight away in your own business.
This episode is packed with high-value insights into the current eCommerce landscape, the impact that Amazon’s having on it and what changes we can expect in a post-Covid-19 world.
We’d love to hear your thoughts on this episode, as well as any recommendations for future guests you’d like to see us talk to, so please get in touch with us.
To learn more about Rossman Partners, visit http://the-amazon-way.com/rossmanpartners/
Specific elements discussed in the show:
John Rossman’s book, "Think Like Amazon" and "The Amazon Way on IoT"
I don’t think Amazon have a single threaded business model where, if anyone really negative event happened, it would signal the end of their business.