In today’s episode, Brian speaks with advisor, author and Managing Partner at Rossman Partners, John Rossman.
John and Brian met while working at Amazon in the mid-2000s, when John ran ongoing services and support for retail customers as part of the Amazon’s Enterprise Services division.
Since then, John has published three books focused on what eCommerce businesses can learn from Amazon, including his latest book, “Think like Amazon: 50 ½ Ideas to Become a Digital Leader.”