How are AI and data science transforming data teams’ workflows, business strategy, and the overall customer experience?
Prakash Hariharabalan, Senior Director of Marketing Analytics at Signet Jewelers — an overarching umbrella company that houses Jareds, Zales, Kay Jewelers, and more — stops by the show to break down the secrets of truly leveraging data in ecommerce. He and Elena delve into data privacy, ethics, and the importance of cultivating a data-driven culture in retail.
TL;DR:
- Bridging the gap between data science and business objectives
- The role of AI in enhancing customer experiences
- How to maintain ethics and avoid bias when using AI
- Strategies for building a data-driven culture at your organization