Episode 72: Shifting Trends in Retail And A Look at Canadian Retail, with Michael LeBlanc
In this episode, we’re delving into the economic growth opportunities and challenges faced by retailers across North America, with a special focus on Canada.
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In this episode, we’re delving into the economic growth opportunities and challenges faced by retailers across North America, with a special focus on Canada. From the influx of immigrants to the transformation of skill sets and technology investment, we explore the evolving landscape of the retail industry.
We’re joined by Michael LeBlanc, Michael is the Founder and president of M.E. LeBlanc & Company Inc. and a Senior Advisor to the Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing and e-commerce leadership experience and has been on the front lines of retail industry change for his entire career. Michael is also the producer and host of a network of leading industry trade podcasts, including Canada’s top retail industry podcast, The Voice of Retail.
Join us as we discuss:
The influence of immigration on Canada's economy and its implications for retailers
The strategic approach Canadian retailers are taking toward technology investment and the delicate balance between customer focus and channel focus
The changing dynamics of cross-border commerce between the United States and Canada, and its impact on businesses and consumer behavior
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There's plenty of examples of organizations actually, of all sizes, who are taking bigger swings and things like AI.